Report: #662903

Complaint Review: Nutrimax lab

  • Submitted: Wed, November 17, 2010
  • Updated: Wed, November 17, 2010
  • Reported By: anon — Australia Australia
  • Nutrimax lab

    United States of America

Nutrimax lab mydietmaxcleanse? Free 10 day trial of acai berry but no product arrived & they charged in full. Internet

Show customers why they should trust your business over your competitors...

On 11/13/10 I ordered a free 10 day trial of Acai Max Cleanse, agreeing to pay postage only (a few dollars).  The agreement was that I would trial the product for 10 days, and could cancel if I didn't like it. 

I am yet to receive the product (it is now 11/17/10), so I phoned the Australian contact number.  Guess what, a voicemail message that tells me to phone between the eastern standard time hours between 9am - 7pm.  It was only 6pm EST. 

I checked my credit card details online, and yes, they've charged the delivery fee.  I phoned my bank to cancel the credit card, but guess what - the full charge of $96 was approved today but will actually be processed tomorrow.  Needless to say I feel somewhat stupid, as this is not something I would normally do.  At least they can't get anymore money from my credit card. 

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