• Report: #965838
Complaint Review:


  • Submitted: Wed, November 07, 2012
  • Updated: Wed, November 07, 2012

  • Reported By: Randal — APO AE Other United States of America
, New Jersey United States of America

Nutrisaver ,possibly taking advantage of military/DoD overseas located New Jersey

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I placed an order for three bottles of Natures Optimal Nutrition on Amazon.  The product was sold by Nutrisaver.  The product was shipped on May 30, 2012 - May 31, 2012 and arriving the middle of May.  Being overseas at an APO, I order quantities to ensure I have a stockpile. Once received, I simply unpacked the box and stored the bottles until I finished what I was using at the time.  When the time came, I retrieved a bottle and found to my surprise that the bottles have an expiration date of 07/12 that was about two weeks after I received the product. I contacted Nutrisaver and they indicated through email that they would not replace the product or refund the cost because I had waited past the period of return.  I fully understand their return policy (its not a constitutional law), however, they shipped a product to me that would expire in the first place (in two weeks).  No matter how I indicated this to them (I think they can do math) they would not budge. I contacted Amazon and they were no help.  Now, even if I had noticed the expiration date, it would have cost me to send back (not cheap now days) and the time and trouble.  Not only was I ripped off but Im concerned that, this less than honest company, is or will take advantage of other Soldiers, Sailors, Marines and Department of Defense Civilian working overseas.  I do not have a mailing address for the company and am having trouble finding one but I did get a fax number to fax a copy of my complaint.  The area code is a 201 code, which is New Jersey.  I guess if my submission does not get results on Ripoff Report, I can file a complaint with consumer protection at the federal government.  Being a retired vet also, maybe some veteran organization can help so we can prevent this happening to our military personnel.  I have retained receipts, emails and the product for reference.  Exact location of Nutrisaver is unknown.  Possible company/headquarters in France with points of contact in New Jersey.

This report was posted on Ripoff Report on 11/07/2012 08:21 AM and is a permanent record located here: http://www.ripoffreport.com/reports/nutrisaver/-new-jersey-/nutrisaver-possibly-taking-advantage-of-militarydod-overseas-located-new-jersey-965838. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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