NV Energy Nevada Energy NV Energy Ripped me off with their "TOU" Time of Use energy plan. Las Vegas Nevada

Back in May of 2014 I signed up for NV Energy "Time of Use" energy plan which was supposed to save people money if they didn't use electricity in their house between the hours of 1pm to 7pm.  I signed up for it online then called on the phone to make sure.  I called a second time the next day to verify that the changes had been done and It was confirmed by their telephone operator.  So months go by until yesterday which was 8/5/15 and I wanted to remove myself from the TOU plan.  I called to cancel and the lady at the other end of the line stated that I can't be removed from the program because I was never on it!  So in other words this whole time I was paying full price for utilities which was never discounted.  

The kilowatthours were supposed to be discounted if you didn't use power between 1pm to 7pm.  Between 1pm to 7pm the rates were supposed to be 6 times higher than normal.  But if you used the power between 7pm to 1pm the power rates were half off.  This is because between 1pm to 7pm the NV energy has to run expensive auxilliary power plants than run off of natural gas to make up for the increased demand during the summer months when everyones aircon is running.  From 7pm to 1pm the electricity is very cheap for them to produce and they have an overabundance of it to go around because they have coal fired power plants which stay on 24/7 and is far cheaper than using natural gas, solar, or wind.  They produce more electricity from coal at night than what they can sell so for "TOU" customers it is discounted.

In the end the power company must of seen how dilegent I was about not using the power during the peak hours and they bumped me off the "TOU" program without even telling me about it.  Now my latest electric bill is $120 instead of $60 which it should be.  Shame on them.  They are evil, disgusting, wothless slobs who are all part of corporate greed.  Very selfish and uncaring.  Lacking empathy for other people who are poor and struggling.  It is because of companies like NV Energy that America will never be free.