Complaint Review: NYX Cosmetics - Internet Internet
- NYX Cosmetics 2230 Tubeway Ave. Commerce, CA 90040 Internet United States of America
- Phone: 323-869-9420
- Web: http://www.nyxcosmetics.com/
- Category: Beauty Products
NYX Cosmetics L.A. based NYX Cosmetics company uses bait-and-switch tactics to profit off of customers' troubles. Commerce, California Internet
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L.A. based NYX Cosmetics company uses bait-and-switch tactics to profit off of customers' troubles. Commerce, California.
NYX Cosmetics advertised a 12-hour sale where the majority of their products would be $1.20. Conveniently, their servers went down at the beginning of the sale and stayed down for the duration. Very few people were able to purchase items at the sale price, resulting in thousands of unhappy customers.
To satiate these unhappy customers, NYX Cosmetics promised a coupon for 50% off, good for the remainder of the week. They offered their customers a WORSE sale, combined with terrible customer service.
Servers went down exactly at the time the sale was supposed to start
People were able to view other peoples CC # online
The CSRs have been hanging up on angry customers
Facebook comment have been deleted
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http://twitter.com/#!/NyxCosmetics
This report was posted on Ripoff Report on 05/16/2011 04:26 PM and is a permanent record located here: https://www.ripoffreport.com/reports/nyx-cosmetics/internet/nyx-cosmetics-la-based-nyx-cosmetics-company-uses-bait-and-switch-tactics-to-profit-off-729979. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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