OB/ GYN West Manipulative, Dishonest, Unprofessional, Disappointment Eden Prairie Minnesota

 This is an honest report!! I was referred to OB/ GYN West because of issues I had over a year. I was initially excited to finally get answers to my situation. I made the appointmen, took off work that day and called a day before to confirm my appointment- everything was good. I get to the clinic the day of m appointment and I am impressed with the building and decor but when I went to check in there was no appointment for me.

I was livid as I had already researched the doctor I wanted to see and had called prior to the day of. I am tight on time because I work six days a week sometimes fifteen hour days. I did not want to reschedule so I was put in with another doctor. I wasn't ok with that but I figured I did not have a choice.

I was so disappointed in the doctor I saw that day. He basically sat in a room with me and did nothing, I did not get the answers I wanted. I believe at the time he was new, but very unprofessional in his work. I wasted my time and got no answers. I let it go as a mistake on my part, I should of just rescheduled. The doctor is not the reason I am writing this report.

I am writing this report because as always chances are you will get a bill from any doctor visit. I was not expected such a large bill however especially when the reason for the visit was still unaswered. I am a honest person so just paid it in payments each month. The bill was about $400 so Iwas paying $100 a month. I also had other medical bills at the time and was using money from my HSA account. I paid faithfully each month the same amount. The part that really pissed me off was that I never missed a payment the last month I paid $60 the beginning of the month and that same month I went to pay the rest.

I go to pay the rest of my remaining balance and I can't!! I was confused so I called them, well they sent my account to collections for a hundred and something dollars. I thought that was insane!! I had been paying every month. I was disrespected my the rep I spoke with their, she always said they had been trying to call me. It took a while but I finally was able to verify the information they had. They did not have the correct phone number or address and was very well presented with valid information the time of visit. "So it was my fault they had the wrong information and apparently the $100 a month I had been faithfully paying was not good enough" I unfortunately was sent to collections!!! It is now on my credit report and I had also been working to restore my credit!!

I promise this is the truth and I am not out seeking revenge. If you go to this place be very careful! I don't recommend going here but everyone will make their own decision. I have proof that what I am saying is valid, I paid faithfully and was sent to collection. This place is horrible in how they manage care for others.

Thanks