• Report: #971587
Complaint Review:

O'Brien Garage Doors

  • Submitted: Mon, November 19, 2012
  • Updated: Mon, November 19, 2012

  • Reported By: Jerry — North Richland Hills Texas United States of America
O'Brien Garage Doors
4407 Little Rd Ste 690 Arlington, Texas United States of America

O'Brien Garage Doors Overcharge - will not return customer service calls Arlington, Texas

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Called company for service (previous homeowner had used them).  They came out to repair a broken cable.  Untrained first employee needed help from supervisor.  Supervisor could not service the commercial grade opener.  Third person came and corrected the problem.  However, the charge ended up as $690.   I made the mistake of paying the service technician and followed up with a call to the company asking for a member of management to call to discuss the charge.  They did not return my call.  Called a second time, and still no return call.

Charges included a service call charge, a charge to repair, charges to adjust the commercial grade opener, plus a "miscellaneous charge????".  

I highly recommend avoiding using this company.

This report was posted on Ripoff Report on 11/19/2012 07:09 PM and is a permanent record located here: http://www.ripoffreport.com/reports/obrien-garage-doors/arlington-texas-/obrien-garage-doors-overcharge-will-not-return-customer-service-calls-arlington-texas-971587. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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