Complaint Review: Ocwen Financial Corp - Atlanta Georgia
- Ocwen Financial Corp 6th Floor, 2002 Summit Boulevard Atlanta, Georgia United States of America
- Phone: 1-561-6828000
- Web: www.ocwen.com
- Category: Mortgage Companies
Ocwen Financial Corp Ocwen 80 Day Freeze Atlanta, Georgia
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What is the motivation for Ocwen to freeze your account and prevent you from making payments? While most companies would gladly accept my money, Ocwen is doing everything in its power to prevent me from making the "correct" payment!
First, I was told that I could not make a payment while they were trying to research where my payments to the previous lender were going. I waited. Then I was told an amount that could be paid to reinstate the loan. I set up the wire that day and confirmed that the amount was received by Ocwen (but not credited to my account). The process, I was told would take 24 hours.
I waited. I am now told that the amount was short since we are in December and another payments is due even though they received the exact payment they requested. I cannot make any payments until they sort this out. Six days later Ocwen is still trying to determine whether the payment should be accepted or rejected. I am still waiting. This is asinine! Who is running Ocwen!
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This report was posted on Ripoff Report on 12/03/2012 11:11 AM and is a permanent record located here: https://www.ripoffreport.com/reports/ocwen-financial-corp/atlanta-georgia-30319/ocwen-financial-corp-ocwen-80-day-freeze-atlanta-georgia-977283. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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