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Report: #178708

Complaint Review: Ocwen Financial Corporation - Orlando Florida

  • Submitted:
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  • Reported By: Sedona Arizona
  • Author Confirmed What's this?
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  • Ocwen Financial Corporation 12650 Ingenuity Drive Orlando, Florida U.S.A.

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I have included below the email I sent to Ocwen's Financial Corporation's****.> I also emailed this letter to the V.P. of Ocwen, Robert J. Leist Jr. ~ with no reponse ~ another big surprise!

I additionally sent an email complaint to the Office of Thrift Supervision. I will continue filing complaints with everyone and anyone who will listen.

Does anyone have any other suggestions as to what I can to do to get this resolved?

This is the email I sent to Ocwen:

I recently purchased a home and the mortgage was tranferred to Ocwen. I did some research on the company and did not like what I found! There seems to be a pattern of predatory lending practices, civil litigation and down right dirty business techniques.

I am currently racing against time to refinance my mortgage through a local financial institution so I can get out from under Ocwen's dirty lending practices, which continue even though I see there have been several civil judgements recovered for deceptive practices.

I write this letter now because I am experiencing the same dirty practices. I have NOT received a pay statement for this month (March 2006). I decided I could pay my mortgage online and avoid any late fees ~ which I do NOT feel I should pay as I DID NOT receive my monthly statement or payment form.

I tried four times to pay my mortgage online and was not able to do so as they said there was a problem and the payment could not be processed. (Ocwen's website states these transactions are handled through Western Union...Western Union no longer exists....? care to make any comments about that?)

Last month I received a letter from Ocwen requesting I prove insurance coverage (which I did). This seems to be the beginning of your scam to foreclose on citizens homes! This immediately got me motivated to kick you to the curb! Now it seems Ocwen is making it impossible for me to pay my mortgage on time.... hmmm.. seems like a pattern...

I also tried to make my payment with your automated phone system and it says my account number is invalid and then disconnects my phone call. After today my payment will be considered late. I will not have my credit tarnished because of Ocwen's deceptive practices!

I intend to contact the FBI, the US Office of Thrift Supervision, the Florida Attorney General, the Federal Registrar, the Office of Comptroller, etc. I have a HUGE extensive list of contact numbers, websites and names. I WILL contact all of these orgaizations by close of business today!

I will not be a victim of your predatory lending practices!

If you care to contact me at all, you may do so by replying to this email.


T
Sedona, Arizona
U.S.A.

This report was posted on Ripoff Report on 03/01/2006 09:08 AM and is a permanent record located here: https://www.ripoffreport.com/reports/ocwen-financial-corporation/orlando-florida-32826/ocwen-financial-corporation-predatory-lenders-are-back-at-it-again-in-arizona-ripoff-orlan-178708. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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4Consumer
0Employee/Owner

#4 Consumer Comment

Western Union has not gone out of business, they just no longer do telegrams.

AUTHOR: Scott - (U.S.A.)

POSTED: Saturday, March 04, 2006

Whether you receive a statement or not, you know what your payment date is and how much of a payment is due on that date.

If your bank offers online billpay, use that and set it up as a recurring payment. That way you won't have to be "reminded" to make a mortgage payment.

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#3 Consumer Comment

I don't get monthly statements either

AUTHOR: Liz - (U.S.A.)

POSTED: Saturday, March 04, 2006

from Ocwen. When I was doing the " pay alittle more then the monthly payment" dance with them, they said they would resume in July. They did, and that was probably the last one I got. I also wire my mortgage thru Money Gram, I would never send them a check-not after what I read here.

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#2 Consumer Suggestion

T, Suggestion...Try to use Western Union. Call them and find out if their service your Mortgage Co.

AUTHOR: Janet - (U.S.A.)

POSTED: Wednesday, March 01, 2006

T,

The ONLY way you are going to keep these vultures from trying to steal your home is by using Western Union Quick Pay.

Otherwise, trying to pay by phone, online, sending in, is just setting yourself up for eventual foreclosure.

These unscruptulous companies are deliberatly trying to set everybody up in urging folks to use the above "options" because they know it will eventually happen. Murphy's Law everybody!

The only safe way is to send it by Western Union Quick Pay. It has to be "Quick Pay." This means you give Western Union your cash. I know carrying around that much cash is nerve racking, but it is the only sure way you can prove you have paid on time or during your grace period.

I am sure you have Western Union in your city. Go, preferably, to a large market like Safeway, Vons, etc., if not then go their one of their offices. Fill out an application for a Western Union Card (you will get a little discount), but the main reason you want the card is because once you do, you are issued a something like 10 digit number. So, everytime you fill out your slip with this number, all your payment information will be in their system and your Mortgage Co and account number will automatically come up including the amount and date. ALWAYS, double check your receipt for this information and always have them stable your small paper receipt to it. File it away religiously and keep all your mortgage statements together. Since I don't trust anyone anymore (when it comes to my home), I keep the all original payments in a safe deposit box at the bank in case of God forbid, a fire, etc. Keep a copy in your files at home.

It is absolutely necessary to go to these lengths now because these subprime lenders are seriously trying to steal your property from under your nose and will stop at NOTHING!

What is absolutely amazing to me is how this government and all these regulatory, DA, agencies are allowing this to happen to good, hardworking, people!! It's disgraceful!!!! We are the backbone of this country and we're getting S-C-R-E-W-E-D!!!!!!!!!!!!! and out in broad daylight to boot, while everyone is acting like they're NOT looking.

I can't say it enough, EVERYBODY OUT THERE, contact the big class Action Attorneys in your city. If they not in your city, here's a hint. One of the biggest and best Specialty CA Law Firms in the country is located in San Francisco. They represented many people in the Ameriquest Class Action Suit. Look them up on the web. Their there and everyone needs to take responsibility in doing their part. Otherwise, lots of folks will continue to lose their homes. Pray to God it doesn't happen to you or someone you love. That's why it's important to contact a firm now. Always continue search ways in which to protect yourself.

PS. Can someone out there shed some light on why mortgage companys do NOT (I think) have to provide a monthly statement. Or is it that they do not have to provide a monthly statement to someone who's in bankruptcy? If this information is incorrect, then please enlighten on how to go about getting your lender to provide monthly statements? I hope someone can answer both questions. Thanks.

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#1 Consumer Comment

Responsibility

AUTHOR: Eric - (U.S.A.)

POSTED: Wednesday, March 01, 2006

First and foremost I do not like Ocwen and yes they do have predatory lending within that company. I don't work for them nor will I ever work for them. But I wanted to address your email to them:

First of all a mortgage lender is not required to give you a monthly statement, thats actually a luxery. Just like if you loaned a friend or family member money do you send them a statement every month. Your contract you signed is your monthly statement because it tells you when your due date is and what your grace period is.

As far as your other complaints to your email, the only thing I can suggeest is contacting a live person, do depend on the automated machines or computer to make your payment take the extra step and push "0" to get to a live person.

Probably if my mortgage would of been sold to Ocwen I would try to refi too, but everything in your contract you signed with the previous mortgage company will not change.

As far as the Western Union deal, I didn't know they went out of business, because we still have them here in Oklahoma, but if it is who ever bought out Western Union would handle the payment transaction and that new company will still have a "AKA" Western Union, which is the reason it hasn't been changed on there system.

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