• Report: #1064678
Complaint Review:

Ocwen Loan Servicing LLC

  • Submitted: Fri, July 05, 2013
  • Updated: Fri, July 05, 2013

  • Reported By: Jim — Phoenix Arizona
Ocwen Loan Servicing LLC
PO Box 6440 Carol Stream, Illinois USA

Ocwen Loan Servicing LLC Refuse to provide payoff Carol Stream Illinois

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We have been contacting Ocwen Loan Servicing, LLC since last month trying to get a payoff amount for the mortgage for a house I have sold.  I have contacted them twice and the title company has contacted them 3-5 times requesting a payoff amount.  They stated initially it could take up to 4 days to get it.  After 4 days, they were contatcted againg because we had not received the payoff information.  Again time passes and still no payoff amount.  We have continued to contact them, get sent to their call center in India and told it will be 24-48 hrs to get that information and yet it never shows up.  Each delay leading to more accrued interest that I will have to pay on a loan I want to payoff and a home I no longer own.

This report was posted on Ripoff Report on 07/05/2013 02:34 PM and is a permanent record located here: http://www.ripoffreport.com/reports/ocwen-loan-servicing-llc/carol-stream-illinois-60197/ocwen-loan-servicing-llc-refuse-to-provide-payoff-carol-stream-illinois-1064678. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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