Complaint Review: Ocwen Loan Servicing
Ocwen Loan Servicing Ocwen - Organized Scam - Preying on Home Owners West Palm Beach, FL. Nationwide
*General Comment: Ocwen Represents The United States Of America
*Consumer Comment: Solution to your servicing problem
For the last eight months, my mortgage statements from Ocwen Loan Servicing have been incorrect. If I pay the "amount due", documented on the statement, my payment is put into a "suspense" account, and not applied. Then I am assessed a late fee, and interest accumulates on the unpaid balance. I have called several times and written letters. When I called, the customer service rep said that she had to open an investigation and that I would get a letter in two weeks.
Three weeks later, I received a packet of papers which was a detailed escrow report. It did not answer the question of why my statements are incorrect. I have been speaking to customer service every month about this. I received my statement yesterday with the amount due $1,198.71. When I called, I was told that the amount due was $1,303.71. This may not seem like a huge amount of money, but if you multiply it by the number of customers they have, Ocwen is getting rich. They have to be the most dishonest, badly run, company in the world.
This report was posted on Ripoff Report on 04/28/2015 06:49 AM and is a permanent record located here: http://www.ripoffreport.com/reports/ocwen-loan-servicing/nationwide/ocwen-loan-servicing-ocwen-organized-scam-preying-on-home-owners-west-palm-beach-fl-1225359. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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