• Report: #1037509
Complaint Review:

OCWEN mortgage co.

  • Submitted: Sun, March 24, 2013
  • Updated: Fri, April 12, 2013

  • Reported By: Michelle Repko — Wilkes Barre Pennsylvania
OCWEN mortgage co.
po box 6440 carol stream Illinois 60197--6440 Internet United States of America

OCWEN mortgage co. I made my monthly payments to Homeward for yrs. Loan transfered to Ocwen and my payment went up on a fixed rate. They are getting away with fraud and how is this possible? Ilinois, Internet


*General Comment: I also have just been sent to this company.

*Consumer Comment: Too Bad - You are callous and insulting.

*Consumer Suggestion: Too bad...

*Consumer Comment: Michelle,

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My mortgage loan was with Homeward financial for 14 years.  The loan just got transfered to Ocwen.

All of a sudden (my payment in a fixed mortgage) went from $527.50 to $996.00 per month with late

 fees attached for I kept paying the $527.50 (like I always havefor 14 yrs) for 3 months since they raised it,  So since I wasnt meeting their new  (fraudulent) price they kept applying  late fees.

I am amazed at how a company can do this?  I called them for a whole month and got the run around they wanted to have it in writing to their research department.  After I wrote everything down sent in all my cancelled checks, I havent heard back from them. They are still addig late fees and not answering why and how my mortgage can just increase with a fixed rate.  Even if it was for Escrow, my taxes are only 2600.00 per year and they are charging me 5628.00 per year.  How can this be. 

I spoke with Indian people that didnt care. They weren't even logging what I was saying when I asked them. I called and asked for the reseach department, and they said they don't have a direct line to them.

They gave me the run around like they alreading knew and were trained to do.  They all acted the same way on the phone, like if they knew there wasnt going to be anything done and they were intentionally trying to ruin my credit, my loan,  and make me look like I wasn't paying my mortgage. 

How can a company add on $446.00 more dollars a month to your loan on a fixed rate and get away with this .  If the Government is letting mortgage companies get away wit this, Then no wonder all of Americas are losing their home.

This Company is owned by Germans and I heard they hate Americans and have Indians working for them.  They are intentionally ripping people off.

They have Modification advisors calling me, for what ??? I can pay my mortgage I just can't pay their fraudulent amount they added to my morgtage.

This company needs to be stopped , People work hard for their money and spend a lot of their money on their homes.  How can this happen?

Does these foreign people who answer the phone even know what they are doing or do they hire them to act stupid and keep stealing from homeowners?

This is  the most stressful situation I have ever been in and I have proof of my mortgage payment and my old statements from Homeward and my new statements from Ocwen with their fraudulent price attached.

This report was posted on Ripoff Report on 03/24/2013 03:28 AM and is a permanent record located here: http://www.ripoffreport.com/reports/ocwen-mortgage-co/internet/ocwen-mortgage-co-i-made-my-monthly-payments-to-homeward-for-yrs-loan-transfered-to-oc-1037509. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment


AUTHOR: speedqueen77 - ()

I totally agree about the cust svc! I, too, have had MANY phone calls that were handled by foreign speaking people. They all claim to not understand my problem. This has been going on for over a year now! I had a loan mod from Litton. After skipping the next pmt as per the mod, I rcve notice from Ocwen I'm in default & entire loan amt is due, + thoussnds in late fees, atty fees, etc. Many phone calls later, faxed copies of the mod docs, they claim to never get them. I'm forced to file a bankruptcy to stop the sale. Somehow, they find a "copy that was lost" & tell me I never acptd the agreement w/Litton. This was a done deal!!! They want to try to do a new loan mod & will get back to me. Numerous calls over many months later, it still is being workd oattyn. No word from them ln this whatsoever. Now, I rcve a ltr from foreclosure atty stating I have 0 days to rspnd to foreclosure notice. I do,.via certified mail. Copies of everything sent. No word from Ocwen as to sale date. I rcve ltr from atty group advertising bankruptcy svc & it states sale date is 11/5/13. This is 13 days from the date of 30 day ltr from foreclosure atty! I now must look at filing bankruptcy to stop the sale again ! try to get Ocwen to look into my loan mod. I'm on SSI disability & very ill health. My income is very limited. Why do I have to go thru this again when I had a loan mod from Litton in the first place?!? I'm filing a complaint w/the Office of the Comptroller of the Currency. I'm filing w/the Presidents office in Washington. HELP! I need someone who speaks English to help stop this company from taking my home! LET'S ALL CONTACT THE OCC! THERE IS POWER IN NUMBERS! AMERICAN & PROUD OF IT!!!!

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#2 General Comment

I also have just been sent to this company.

AUTHOR: edge2998 - ()

 I just got sent to this company they said my escrow was to low and took my payment up. I am also on a fixed mortgage I argued with them but didn't get any where. This company needs to be stopped. I sent my payment in this month they waited till the 30 days to call and tell me they didn't get it. They told me I had to make a payment so I had to cone up with an additional 1300 dollars till I can get my money orders tracked.

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#3 Consumer Comment

Too Bad - You are callous and insulting.

AUTHOR: Sharon B - ()

Your sarcastic and rude comments to the homeowner are totally ridiculous! The homeowner has been put in the position by a dishonest mortgage company of a strong possibility of having their home foreclosed on and their credit rating destroyed. They have a legitimate complaint and are trying to warn other homeowners of Ocwen's unfair and illegal loan practices. The homeowner's monthly payment has been dishonestly over-inflated.

I currently have a mortgage loan that was first owned by AHMSI (headquarters is India) then changed to Homeward Mortgage for FIVE MONTHS and is now owned by OCWEN effective April 2013. My mortgage payment has been increased $160.00 per month. I have been also told that the increase is a result of the Escrow account. My taxes and insurance have not increased recently, so there is no legal explanation for the monthly house payment increase. I have called several times about the payment increase. Every time I call, I get the run around and have been lied to.

This homeowner is NOT a RACIST. The majority of the customer representatives from AHMSI, HOMEWARD and OCWEN are from India. It is almost impossible to understand what these people are saying when I have talked them personally. A lot of Americans do not know that they have legal the right to request to be transferred to an individual who speaks English clearly.

SHAME ON YOU for making fun of this concerned homeowner. The same thing is happening to me and I totally understand their concern. I have owned my home for over 20 years and have over $200K equity. I know these crooked mortgage companies would love to STEAL my home from me. AHMSI tried to foreclose and I fought them and will continue to fight them. I hope this homeowner contacts their state agencies who will stop the illegal practices of these fraudulant mortgage companies. They are nothing but thieves and vultures!
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#4 Consumer Suggestion

Too bad...

AUTHOR: Batman - ()

Yeah, when mortgages get transferred, it always seems to result in a mess.

I know what you're going through and I know the steps to help you get it resolved. It's not a fun situation and it takes a little work to get things fixed but it's doable.  

Too bad you got such a problem with Germans and Indians though. If you weren't a racist, I'd be happy to help you.

Anyway, have fun going through your foreclosure! I hope you enjoy your ruined credit and new apartment living lifestyle. 
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#5 Consumer Comment


AUTHOR: Karl - ()

You can send a copy of your Ripoff Report to your Attorney General. Just 'Google' this- PENNSYLVANIA ATTORNEY GENERAL, and the information is available on the web. Make sure to send as much info as possible so they can do a proper investigation. Keep copies of everything you send.

You can also send a copies of your Ripoff Report to all of your Local TV News Stations. Put it to the attention of 'Investigative Reporter'. Maybe one of them will contact you and do a story on TV. If this is happening to you, it could be happening to others.

Finally, feel free to send a copy of your Ripoff Report to President Obama. His address is available at this website. Just type in- WENT REALLY NUTS, and click on Ripoff Report #529757 and the address is listed in Consumer Comment #29. Good luck to you, and keep us updated.
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