Report: #1322464

Complaint Review: Ocwen

  • Submitted: Sun, August 14, 2016
  • Updated: Sun, August 14, 2016
  • Reported By: Phil — Dallas Texas USA
  • Ocwen

    Nationwide
    USA

Ocwen 1949 Horrible customer service, uncooperative, exploitation Dallas Texas

*UPDATE EX-employee responds: Former Employee

Show customers why they should trust your business over your competitors...

Ocwen bought my contract from another mortgage company that went bankrupt.  I contacted them several times to refi my mortgage which was aproximately 8.5% and they refused for years to do so.  I tried to communicate with them on other matters and they ignored all my calls and emails.  Their customer service is the worst I have ever encountered.  It is impossible for a company to depict a worse behavior.  Then mystrious charges starting showing up on my monthly payments and the my monthly fee was increased w/o any explanation.  

When I finally found another company to do the refi, they went crazy with me by adding even more charges and fees.  In the final month with them, they've sent me 5 bills with 5 different amounts, even proclaiming that I was behind in payments so that they can sabotage the refi.  After closing they reimbursed me a substantial amount.  I feel that this is the most evil company on the planet.  I am glad to have left them behind.  Good riddance!  BTW, my new mortgage is approximately 4.5 percentage points lower.

Is this Ripoff Report About you?
Ripoff Report A business' first line of defense on the Internet.
If your business is willing to make a commitment to customer satisfaction Click here now..

Does your business have a bad reputation? Fix it the right way. Corporate Advocacy Program™

Set the record straight: Arbitration Program

SEO Reputation Management at its best!

This report was posted on Ripoff Report on 08/14/2016 04:29 PM and is a permanent record located here: http://www.ripoffreport.com/reports/ocwen/nationwide/ocwen-1949-horrible-customer-service-uncooperative-exploitation-dallas-texas-1322464. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!

Updates & Rebuttals

REBUTTALS & REPLIES:
0Author
1Consumer
0Employee/Owner

#1 UPDATE EX-employee responds

Former Employee

AUTHOR: Ronald - (USA)

I testified in Texas twice to what as an emplyee in collections and foreclosure with Ocwen.I cannot believe they are still doing what we did to customers,took their home for our gain as employess.so sorry for what I did unlike the others did for gifts and money..Ron Davis.,,google my name and testimony ty

 

Respond to this report!
Ripoff Report Recommends
ZipBooks Accounting Software

Advertisers above have met our
strict standards for business conduct.