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Report: #1192953

Complaint Review: Off Lease Laser - Miami Florida

  • Submitted:
  • Updated:
  • Reported By: Lynore — Santa Fe New Mexico
  • Author Not Confirmed What's this?
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  • Off Lease Laser 8200 NW 27th St., #515 Miami, Florida USA

Off Lease Laser David Stern David stern of off lease laser entered into a contract to repair and upgrade my sciton laser in April. He then told me that it had problems that were too expensive to repair, sold my laser to another customer. He promised me another laser and has yet to get me another laser and will not return my deposit of$18,750 or pay me for my laser. Miami Florida

*Author of original report: resolution

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I sent my sciton laser for repair and upgrade in April, 2014 and have not received it back. Have requested return and refund but was denied. 

I contracted with Off-Lease Laser to upgrade my Sciton Profile Laser. Laser was sent in April, 2014 for additional filters for BBL, NdYag head repair and upgrade addition of a SkinTyte head with a 2-4 week turnaround. After 1 month was told "rod" was pitted and that was too expensive to fix so they were going to send me a repossessed unit within 4 weeks that would have all of the options I needed on it. After an additional four weeks was told they did not know when it would be available and offered to send me loaners of other types of lasers. They sent me a Cutera Titan without a cords, said they would send it overnight, two weeks later was not recieved, called again and the wrong cord was sent, did not fit machine. I have asked to have my laser sent back to me in the condition I sent it to them in and asked for a refund of the $18,750 deposit I had sent for repairs and was told that they could not do that. I have contacted my attorney who is drafting a complaint to begin lawsuit proceedings.      (Less)

This report was posted on Ripoff Report on 12/03/2014 08:52 PM and is a permanent record located here: https://www.ripoffreport.com/reports/off-lease-laser/miami-florida-33122/off-lease-laser-david-stern-david-stern-of-off-lease-laser-entered-into-a-contract-to-rep-1192953. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Author of original report

resolution

AUTHOR: Lynorem - ()

POSTED: Tuesday, January 13, 2015

This issue has been resolved with our vendor and we are satisfied with the outcome

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