Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #1299961

Complaint Review: Office Depot - Boca Raton Florida

  • Submitted:
  • Updated:
  • Reported By: Tom — Opelika Alabama USA
  • Author Confirmed What's this?
  • Why?
  • Office Depot 6600 N. Military Trail Boca Raton , Florida USA

Office Depot Protection Plan Ripoff Boca Raton Florida

*Author of original report: Office deport protection plan

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

I bought a Toshiba Satellite S-55 on June 28,2015 from a Office Depot store in Dothan AL. The laptop has had screen issues and now I've been told by the Office Depot in-store senior computer guy who spent 5 hours trying to repair it that I needed to file a warranty claim on my Office Depot protection Plan. I called Toshiba says my laptop is out of their warranty. I called and faxed Office Depot customer service and they keep telling my Toshiba warranty is valid until 6/28/17. Office Depot will not honor my warranty claim. So here I sit with a defective laptop and nobody is willing to honor the warranties. Now I have $500 paperweight! I think I'll fax the Corporate HQ with my complaint and see what that does. Probably nothing.

This report was posted on Ripoff Report on 04/15/2016 01:57 PM and is a permanent record located here: https://www.ripoffreport.com/reports/office-depot/boca-raton-florida-33449/office-depot-protection-plan-ripoff-boca-raton-florida-1299961. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Updates & Rebuttals

REBUTTALS & REPLIES:
1Author
0Consumer
0Employee/Owner

#1 Author of original report

Office deport protection plan

AUTHOR: - ()

POSTED: Saturday, May 07, 2016

i am happy to report that after writing a letter to the CEO president  at Office Depot filing my complaint he'd had his senior customer service person contact me and then they contacted the protection plan people who then called me several time then sent me a box to send in the laptop and when in three the laptop was repaired and sent back to me free of charge. Office Depot lived up to their side of the deal. I'm a happy camper now.

Respond to this report!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now