• Report: #1035570
Complaint Review:

Office Max

  • Submitted: Sun, March 17, 2013
  • Updated: Sun, March 17, 2013

  • Reported By: Debbie — Placerville California
Office Max
3041 Forni Rd Placerville, California United States of America

Office Max Restocking fee for defective items? Placerville, California

REBUTTAL BOX™ | Respond to this Report! | Consumer Comment

What's this?
Corporate Advocacy Program

Show customers why they should trust your business over your competitors...

What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

Set the record straight:
Arbitration Program

SEO Reputation Management at its best!

Recently my husband and I bought a wall phone for our land line at Office Max.  We got it home, and went through the trouble of getting it set up, the time programmed and so on, only to find that when people called us, they couldn't hear anything when we answered.  We tried troubleshooting it, and finally determined that it was defective.

We packaged the phone back up, and my husband returned it that same day that we bought it.  They tried to charge us a "restocking fee"!  I restocking fee?  Really?  For defective equipment? 

Of course, my husband fought it and they decided that, okay - just this once - they would not charge us the restocking fee - like they were doing us a big favor!  When my husband came home and told me about it, I was absolutely livid!  How dare they try to charge us a restocking fee for their defective equipment?!  We should be charging them for the time we wasted with that phone!  I will not shop at Office Max again.  They are hearby banned.

This report was posted on Ripoff Report on 03/17/2013 05:54 PM and is a permanent record located here: http://www.ripoffreport.com/reports/office-max/placerville-california-95667/office-max-restocking-fee-for-defective-items-placerville-california-1035570. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Click Here to read other Ripoff Reports on Office Max

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?