Report: #159356

Complaint Review: Office Team - Robert Half International

  • Submitted: Mon, October 03, 2005
  • Updated: Wed, January 16, 2013
  • Reported By: Dallas Texas
  • Office Team - Robert Half International
    5005 LBJ
    Dallas, Texas
  • Phone: 972-3863800
  • Web:
  • Category: Employers

Show customers why they should trust your business over your competitors...

Office Team is very misleading.

I applied for a position with this company in hope that I would be employed soon.

My experience begin when I schedule an appointment with Office Team to go in and do testing and also to speak with a recruiter. When I arrived I was greeted in a professional manner, filled out the application and did complete testing. After doing so I met with Recruiting Manager - Jennifer Leach. She explained the policy and procedures of the operation, and also that I would be treated like another number. I felt very confident and positive that this agency would be able to find employment for me, since my test scores were good, my work history was stable, and I was professional. I was informed by Jennifer Leach to contact her the next business day for a possible assignment.

I called the following business day, and I received her voice mail, so I left a message. I didn't hear anything back from Jennifer. I phoned again on Friday of that same week. Immediately I was given her voice mail again. I called back again on the following Monday to check on employment. Once again, I received Jennifer Leach's voice mail and once again I left another message. I called back the following Monday to check for job openings. I gave the receptionist my name, and immediately I was given Jennifer Leach's vmb again.

By now the process is going on and on for about 4 weeks, and Jennifer Leach never return phone calls. The next week I called the office seeking employment, I spoke with the receptionist once

again, and put me back into Jennifer Leach voice mail. I called back after leaving another message, asked the Receptionist is there another recruiter that I could speak with. She screened the called, and I advised that I need to speak with someone that could help me in searching for employment. I waited on the phone about another 3 minutes; once again I was given Jennifer Leach's voice mail. I called back and asked for the Office Manager; once again I was given Jennifer Leach's voice mail

(As you can see where this company is very misleading). Any possible candidate I'm sure would be feeling as if they're just another number by now.

I waited another week and called the office and spoke with the receptionist. I asked was Jennifer Leach available, waited on hold and was immediately given the voice mail box again. I called back and ask for the Office Manager, the called was screened, and I asked the Receptionist who I was speaking with. She asked who she was speaking with, I replied with my name. Next, I was placed on hold immediately with no idea what was going on. I waited a few minutes more and was placed in Jennifer Leach's voice mail box again.

By now I feel there has to be a problem. I phone again and was asked my name. I asked again to whom I was speaking with. The receptionist refused to tell me. Immediately questioned what I needed, and I informed her that I need a telephone number to corporate office, she proceed to give me the phone number, but I was placed on hold again. When she returned to the line she had no idea, why I was on hold and what I was waiting for. I told her, and immediately I was placed on hold again.

Finally I was able to speak with Jennifer Leach after the receptionist was rude and professional. I spoke with Jennifer and advised what had transpired, she explained that first of the entire receptionist or anyone that answers the phone does not have to give out their name.

I next address the situation in which I called in the first place. She explained that she has job openings, but everybody that signed up for work before me must be placed in jobs before me. I advised that I had called week after week, but my phone call was never return. She replied that she is so busy to return phone calls, because she has so many clients. She constantly gave me the run around, and told me if she didn't think that she would be able to find a job for me. Then she would have told me that in the interview.

She confirmed once again that I have skills for jobs that's available, but cannot place me at this time, because she is so busy. I told her that I understood that she was a busy person, and would it help if I needed to request to speak with someone else, when calling and checking on employment. She said no, because she is the one that handles hiring. I told her that this wasn't looking good for me (finding employment through her Office Team), she said that's untrue. I asked her to explained, then she stated that maybe to brighten my horizons that maybe I needed to contact another branch of Office Team, when initially she explained if I applied her that this branch would not be able to help me in finding employment.

Later that evening when I returned home from job search. I received an email from Jennifer Leach indicating that Office Team would no longer be able to help me in finding employment.

Once again, I feel this company is very misleading and very unprofessional. In an e-mail response, I advised that I would continue trying to contact someone at the Corporate Office, and hopefully I will be heard. Whether or not I ever work for this company

Ms Cooper
Dallas, Texas
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This report was posted on Ripoff Report on 10/03/2005 09:51 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

Robert Half will waste your time

AUTHOR: Brian - ()

Being a job seeker, it's easy to get diverted from the task of job hunting. Well, Robert Half is definitely one company to absolutely avoid when job seeking as they will completely waste a lot of your time and produce nothing for you.

I visited a Robert Half office in Dallas in the late 90s. I had been contacted on the phone by an RH recruiter and was told there might be positions available for my skillset. The recruiter was pleasant and seemed sincere. I was invited into the office to do their normal paperwork, testing and interview process. I arrived 15 minutes before the interview time as recommended to complete their paperwork. The office was an average sized office and adorned with nothing special.

Let me tell you, I filled out what seemed like a mountain of paperwork including a fairly long test. This was well more paperwork than I would ever fill out for even direct employment. The amount of paperwork required took me far longer than 15 minutes to complete. Instead, I got about half way though the paperwork and had to put it aside to complete the 'interview'. I don't recall the exact details of the interview conversation now, but it was pleasant and seemed like it might go somewhere.

However, I did explain that I hadn't yet completed all of the paperwork required and they said it would be fine to complete it after the interview was over.  I recall meeting with perhaps two people.  One who was the recruiter and their co-worker who might have positions for my skillset. We talked for about an hour to 1.5 hours discussing my career goals and going over some of the paperwork and my resume. Again, it all seemed sincere. I also recall them asking me if I would be willing to take positions outside of my career, which I thought was a weird question.

After the interview concluded, I completed the paperwork in the lobby (which took another 20-30 minutes) and left it with the receptionist. In total, I spent the better part of 3+ hours of my day dealing with this Robert Half business. The recruiter asked me to call a day or two later as they thought they might have several positions available, but gave no details about the jobs or the companies (a big red flag). I called and spoke with the recruiter, but they still hadn't heard anything. After a couple of calls with the same verbal response, I started getting voicemail after the third or fourth call.  I decided then that Robert Half was a complete waste of time for job seekers. I also stopped calling and decided if they needed my skills, they could call me. I never received any other communications from this company.

The point for Robert Half offices, it seems, is to divert your job searching in some pointless time-wasting excercise. I never could really determine RH's exact motivation in this (other than resume cultivation and/or filling quotas). But, to this day and after filling out that mountain of paperwork, I have never ever received another call from any Robert Half office attempting to solicit my skills. Granted, I didn't spend a dime for anything with them, so it's all hard to call this fraud. But, it's definitely a waste of time.

I have since used several actual recruiters in my career that have never required this level of paperwork. Many recruiters don't even require a face-to-face and will place you sight unseen. It's best to avoid Robert Half and firms like them that simply waste your time and produce nothing. Instead, do yourself a favor and spend that valuable time writing and posting your resume online to reputable known job boards. This company is likely called Robert Half for a reason. They lead you halfway through the process and drop the other Half. You know, the half about actually finding you a job. Definitely avoid.

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#2 Consumer Comment

All Temp Agencies LIE, LIE, LIE, LIE, LIE... You get the message

AUTHOR: P.P. - (United States of America)

All Temp Agencies LIE and I found out years ago Office Team/Robert Half were one of the absolute worse. A few years ago I had a friend that told me she refused to work through ANY temp agency. I wondered why. Then I started temping and I've temped through pretty much all of them and they lie about the jobs they have. They have quotas to meet of how many people every month have to come in and fill out applications. They have to meet those quotas whether they have jobs OR NOT. There are plenty of Youtube videos of Ex Temp agency employees telling how they lied and many others who were burned through temp agencies.

My friend here in Dallas worked for a bank through a temp agency and the agency never told her that they had lost the contract with the bank because they refused to lower their fees and the bank had told them they would be going through another agency. They failed to tell her and she showed up and her replacement was sitting right there. Doing her job. She sat there all day long not knowing what to do and everytime she tried to call the agency they didn't answer the phone. Finally, her bank manager told her they really liked her but the agency would not work with them. The bank told her that unfortunately they would not have a position for her as it had been filled by the other person. She left that evening and the woman at the agency never answered her calls.

Finally, when it came time for her to get paid she never recieved her check. She called and called and never recieved it and finally she threatened to file a wage claim and they sent her check a month AFTER she was suppose to have it. It was a very small agency. An upstart. When she filed for unemployment, the woman at the agency lied like she had quit. These people have no souls. Are very shady.

Another friend of mine was already getting unemployment and of course you have to apply for jobs and she went into an agency to inquire about a position. They told her it was a 45 minute drive from her and that it paid only minimum wage. She had mentioned to the lady she was getting unemployment (WRONG THING TO DO) and that she would wait until they had a closer position to her at a higher pay rate. When she left the agency, the woman called the unemployment office (YES SHE DID) and reported her as turning down a job. They stopped her unemployment.  This was in a different state.

Most companies that use temp agencies have no plans to ever make the person permanent and many people "temp" forever. Temp agencies may be ok for stay at home moms looking for extra money to buy a purse or something but most are awful and will only give you the run around.

I worked through an agency and my manager at the company would meet me everyday with files of work to do at home off the clock. People were working off the clock because the job market was bad and they wanted to keep their job. I did this for a few weeks and grew tired of NOT BEING PAID and complained to my agency Kelly Services and they acted shocked and told me it was unacceptable. (IT WAS IN FACT WAGE THEFT). The next day after I left work I was suddenly fired. No reason. Just we don't need you. My agency was in on it. It was a big company. I was one of their stars who caught on to the work quickly. I was constantly being praised. No reason to suddenly terminate me the day after I complained about working off the clock. These agencies allow all sorts of abuses because they want to keep the contracts. They will look the other way.

I worked for another company through an agency that would not give us our breaks, abuse us, it was a very hellish environment.

I stay away from agencies. ALL OF THEM.
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#3 Consumer Suggestion


AUTHOR: Margaret - (U.S.A.)

Following a downsizing and lay off from my career of 15 years I signed up with the Office Team/Robert Half location in The Woodlands, Texas in July 2006.
My appointment was at 10 am so I arrived at 9:45 am. I filled out all the required paperwork and sat and waited. It was almost 11am by the time I was finally called in. Cannot remember the name of the person however she was very s****. /> I sent the person I originally registered with an e mail explaining what happened and how I was starting to view this agency, and she contacted me by phone and practically yelled at me and said I needed to wait my turn!!!!!
I had signed up with several agencies and the next week one called me with a long term assignment. Its 1 year later, I am still there and will be going on permanent soon and the agency, the job/pay have exceeded my expectations.
Do not ever work for Office Team, they are RIP OFF, and full of lying b!$%&*S.
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#4 Consumer Comment

Why temp agencies don't work

AUTHOR: Tom - (U.S.A.)

Here's what a ladyfriend who used to work for Robert Half explained it to me:

RH scans jobsites, company websites, et al and if they see some "potential" job openings, RH puts them on its own website, then out to the web (Dice, monster, etc). So 1000's of people send their resumes in. RH condenses that list down to a couple of dozen candidates. THEN RH contacts the hiring company even though RH has no agreements in place with them.

This is in hopes of trying to "supply" qualified candidates to a company they don't have a relationship with. This data collection from people's resumes gives RH more leads to generate business. This is known as "fishing". When they call you in for an interview, they want your previous employer's contact info so they can try to cultivate a relationship with them. RH's actual replationships with hiring companies are lackluster at best.

There are no real jobs with RH's customers. This ladyfriend gave me a piece of advice. If you know a direct hire company has a real opening, give her the tip and she'll get me placed. I did and now I work at that politically-correct organization known as IBM. RH, Matrixm and those guys couldn't do it and I am eternally grateful to my ladyfriend for this service and to which I enjoy paying her back everynight. Good luck.
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