Report: #294685

Complaint Review: OfficeMax - Naperville Illinois

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Ripoff Report is Xcentric Ventures

Submitted: Wed, December 26, 2007
Updated: Sun, March 02, 2008
Reported By: — Charlotte North Carolina

Author Confirmed

Why?

OfficeMax 263 Shuman Blvd. Naperville, Illinois U.S.A.

Phone:
Web:
Category: Office Suppliers & Stationers

OfficeMax Brand is Cheap and I don't mean inexpensive! Naperville Illinois

*UPDATE Employee: here is how to get it fixed

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The store brand of Lexmark 32 black ink is horrible. I bought a double pack of black ink and put one of the new ink cartridges in my printer and the error message came up that said "it's time to replace your cartridge". The same thing happened with the second one. Now I am not only out of ink but $50 too because the store doesn't believe me.

Joanne hull
Charlotte, North Carolina
U.S.A.

This report was posted on Ripoff Report on 12/26/2007 07:11 PM and is a permanent record located here: https://www.ripoffreport.com/reports/officemax/naperville-illinois-60563/officemax-brand-is-cheap-and-i-dont-mean-inexpensive-naperville-illinois-294685. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:

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#1 UPDATE Employee

here is how to get it fixed

AUTHOR: Martha - (U.S.A.)

SUBMITTED: Sunday, March 02, 2008

POSTED: Sunday, March 02, 2008

since the store is not helping you, contact customer service at officemax.com or call the number you find there....this will send a report to the district manager, and they will demand the issue is resolved...also, if you read the package it is 100% satisfaction guarranteed...play it right and you will not only get a refund you will get the lexmark brand for the price of the omax brand

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