Report: #105114

Complaint Review: OfficeMax

  • Submitted: Tue, August 24, 2004
  • Updated: Sat, February 13, 2010
  • Reported By: Shoreline Washington
  • OfficeMax
    Shoreline, Washington

OfficeMax liars and cheaters stole right from me Shoreline Washington

*UPDATE Employee: Rebuttal

*UPDATE EX-employee responds: SERVES YOU RIGHT!

Show customers why they should trust your business over your competitors...

officemax at the shortline in washington asistant manager promised me a rebate and lied to me and i got no rebate!! i bought software there for $79 dollars with a $20.00 dollar rebate the next day and he promised to give me a rebate that was real. he did not.

he siad because i bought the software the day before the rebate sale he would make things ok for me and give me a chance to collect the money over the phone but when i went to the store he told me i could not. i went back home to get the software that i did not open yet and bring it back for a refund in order to be valid for the rebate and the big jerk said he knew what i was doing and would not take it back even though i had a reciept. i found the same software at costco for $29 dollars total and wanted to buy it there instead but the officemax did not give me my money back they said they do not return software unopened or dont price match either with costco even though the reciept says unopened software can be returned for full purchase price.

this man this manager was very rude to me and raised his voice when i try to explain my sitaution to them. his name is kraig and he does not like latino customers.all i wanted was a good sale deal and for them to help me to save money i didnot open the software so i beleive it is my rights to be able to take it back for a refund if i want to buy it somewhere else like costco. i try to call the real store manager instead of this kraig mananger and cannot talk to him. i talked to a fat salesman in the store that says that officemax does this to people right now becuase they are having slow sales season. he was a nice man and should be the manager instead of this kraig man.

i say to stay away from this store now because they are conmen and this store does not want the customers or make them happy.

Shoreline, Washington
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This report was posted on Ripoff Report on 08/24/2004 07:48 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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Updates & Rebuttals


#1 UPDATE Employee


AUTHOR: Daniel Alley - (United States of America)

this person who told u they dont return unopened software is a f*king liar.  we do have the right to deny any return, but they should have honored the return for you.
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#2 UPDATE EX-employee responds


AUTHOR: Flynn - (U.S.A.)

I was **FIRED** from the store you speak of and noone of your comments suprise me!

Office Max is the spawn of SATAN!!!

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