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Report: #1328450

Complaint Review: Official pest prevention - Elk Grove, California

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  • Updated:
  • Reported By: Tess — Merced California USA
  • Author Confirmed What's this?
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  • Official pest prevention 10139 Iron Rock Way Elk Grove, , California USA

Official pest prevention Made promises. Cashed check early causing overdraft fee Elk Grove, California

*Author of original report: Update. They have some nerve

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 A guy came to house offering pest control. I have been looking around since i have a bad fly problem. I told him that was my main issue. I told him no matter What I do they won't go away and there are alway a ton from my front walk way to the door. I told him I pick up after the dogs everyday I've tried online remidies bleaching and fly traps. He told me it was no problem and they could take care of it and even wrote it on the contract. Next I told him I could pay the $72 til the second and he allowed me to post date a check which is also written on the contract. So they come out and spray the inside and outside. My roomate was home at the time.

When I got home there were still just as many flys if not more. So I called and spoke to the manager Jeff he then told me we Dont cover flies our contract state's what we do cover. He said give it a few days and when the flies sleep where we sprayed they will get the poisen and that should help. Ok fine. Few days later still a ton of flies. Next I go and look at my bank account and the cashed the check on the 26th and not the 2nd causing a $34 overdraft fee. Now I am done. I emailed Jeff telling him about the flies and the overdraft fee he responds like I said we Dont cover flies and that He will look into the overdraft fee. I told him I only want to comunicate by email So it's all in writing but of coarse he tries calling.

So I remind him again email only and I now want to cancel service. I've sent several emails with no response telling them they breached the contract and misrepresented them seleves. Still nothing. To day I get a reminder they are coming to spray tomorrow. I email them again saying I quit service and take me out of my contract and they still owe me $34 and not to call be email me. Of coarse they call but I just email them again saying the same thing. I also emailed them if I am charged again I will file with BBB and FTC. I have still heard nothing. I'm very upset and want this done and over.

This report was posted on Ripoff Report on 09/15/2016 09:12 PM and is a permanent record located here: https://www.ripoffreport.com/reports/official-pest-prevention/elk-grove-california-95624/official-pest-prevention-made-promises-cashed-check-early-causing-overdraft-fee-elk-grov-1328450. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Author of original report

Update. They have some nerve

AUTHOR: - ()

POSTED: Sunday, September 18, 2016

 I just got a bill from them staring I owe $504. My first spray was august. That's when they cashed my check early and I was charged an over draft fee. I told them to cancel my contract and do not come back. In September I got a text saying they were coming and I emailed them and reminded them they breached the contract and dont come here. Now they are saying I refused service 6 times huh? I'm now filing with the bbb and FTC. This is such a scam.

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