Report: #1061139

Complaint Review: Old Gold

  • Submitted: Fri, June 21, 2013
  • Updated: Fri, June 21, 2013
  • Reported By: Fred L — Sarasota Florida
  • Old Gold
    180 Main St Burlington, VT
    Burlington, Vermont

Old Gold Buyer Beware! Burlington Vermont

*Consumer Comment: Vintage shop standard

Show customers why they should trust your business over your competitors...

I went into this store a couple of weeks ago and bought three skirts for my woman, who was not with me at the time. I guessed on the size and got it wrong. When I went in to simply exchange the skirts for a size larger, they absolutely refused. Not only that, they were incredibly rude and confrontational. They told me the saleswoman, who remembered selling me the items, told me they were not exchangeable. Right, like I'd buy three skirts unsure of the size if I was told they couldn't be exchanged! Then the woman tried to get into with me, "Are you calling my employee a liar?", she demanded. Whoa, stay away from this place and these hotile and aggressive people!

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#1 Consumer Comment

Vintage shop standard

AUTHOR: Dvnt802 - ()

There are clear signs in old gold that state "no returns" and "all sales are final". Perhaps you may have not noticed? They are an amazing local business that has been operating since 1973. It's a shame that someone from Sarasota Florida would come to Burlington, Vermont and blast a local iconic store on the internet. You should know your "lady's" dress size man. 

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