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Report: #74062

Complaint Review: Olive Garden - Bala Cynwyd Pennsylvania

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  • Reported By: Philadelphia Pennsylvania
  • Author Not Confirmed What's this?
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  • Olive Garden 83 City Ave. Bala Cynwyd, Pennsylvania U.S.A.

Olive Garden ripoff Mice in Food, Horrible "family environment", Ingnorant staff and managers, make sure this never happens to another family. Bala Cynwyd Pennsylvania

*UPDATE Employee: Wow...

*Consumer Comment: OMG

Show customers why they should trust your business over your competitors...

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After dining at this restaurant I will never give another penny towards their profits. My in-laws came into the city for the holidays and I decided to take them out for a nice dinner. It turned out to be anything but nice.

We placed our order, got our appetizers and waited for our food. When we got our food I noticed there was something weird about my dish so I stired it around and to my surprise there was a dead lifeless mouse on the bottom of my bowl under my pasta. I told my waiter I wanted to see a manager so he got him.

When the manager came over he argued with me that I put the mouse in my food trying to get a free meal and that it wasn't possible for a mouse to end up in my food. After arguing with Jerry (manager) for too long he kicked me and my family out saying we were a bunch of liars and threatened to call the police on us.

Other tables around us testifed to him that the mouse was there when my food came out and he kicked them out as well. I got your site from a friend at work that said you called help me. Please help me ripoffreport.com and make sure this never happens to another family.

Bob
Philadelphia, Pennsylvania
U.S.A.

This report was posted on Ripoff Report on 12/04/2003 04:32 PM and is a permanent record located here: https://www.ripoffreport.com/reports/olive-garden/bala-cynwyd-pennsylvania-19006/olive-garden-ripoff-mice-in-food-horrible-family-environment-ingnorant-staff-and-mana-74062. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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#2 UPDATE Employee

Wow...

AUTHOR: FoReal - (United States of America)

POSTED: Wednesday, September 14, 2011

The employee preparing the food must have been new. Company policy requires that mice are not to be identifiable when being added to sauces. This cuts down on food costs.

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#1 Consumer Comment

OMG

AUTHOR: Punk - (U.S.A.)

POSTED: Thursday, March 09, 2006

OMG that is disgusting. I'd get a lawyer ASAP if I were u

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