Complaint Review: Omni Dual Saw - Van Nuys California
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Omni Dual Saw Order the saw on the phone, they charged my account and I never receved the saw. Van Nuys, California
*Author of original report: Problem Resolved
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One of our employees was charged for a dual saw but never received it. He has been on the phone with customer service many times only to me told his order never existed.. Well it did exist because he was charged for it but never received the product. The reference number for the charge as it is listed on his bank statement is 2469216929900013218858 for $236.61 dated 10/26. He has been trying to resolve this issue for months now and before we escalate this to Better Business Bureau. I would like for someone in upper management to finally research this matter and get back to us ASAP. Jim Frontino is your customer and our employee. His contact info is below or you can respond to this e-mail.. This has been going on too long and enough is enough. Please respond to this e-mail ASAP. Thanks in advance for you prompt attention to this matter.
As of this time they have not contacted our employee or made any efforts to correct this problem.. So far a RIP OFF in every sence of the word!!
Greg , (For Jim ) Torrance, CA
This report was posted on Ripoff Report on 01/26/2010 10:06 AM and is a permanent record located here: https://www.ripoffreport.com/reports/omni-dual-saw/van-nuys-california-91406/omni-dual-saw-order-the-saw-on-the-phone-they-charged-my-account-and-i-never-receved-the-560262. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Author of original report
Problem Resolved
AUTHOR: Oceanlucky9 - (United States of America)
SUBMITTED: Friday, February 05, 2010
Many thanks to Robert J. DeCecco, CPA, President & CEO of OmniReliant Holdings, Inc. for taking this matter into his own hands and reloving our issue. There are some "Great People" out there after all. GB
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