Complaint Review: Omnitech Support
Omnitech Support Fraudulently frustrating!! They've "taken over" my computer, as self-appointed "Administrator"!! They do not answer their phone. Internet, California
*Consumer Suggestion: Head for the Hills.
*UPDATE Employee: If the customer wants to discontinue the service, we will issue her a pro-rated refund of the two months of the plan not used by her
Omnitech has performed a "monthly routine maintenance", and they have inserted their ICON as "administrator" for a user of my computer. I notified them twice to remove it, and they said they would, but did not. When I went to log in this evening it said there was another user on.
These people rarely answer their phone, which is supposed to give service "24/7"!! I do not want them using my computer, and am very frustrated that they have made themselves inaccessable.
I will say that the ones I have connected with are very polite and agreeable sounding. That does not help their non-compliance!!
This report was posted on Ripoff Report on 05/12/2011 05:37 PM and is a permanent record located here: http://www.ripoffreport.com/reports/omnitech-support/internet-california-/omnitech-support-fraudulently-frustrating-theyve-taken-over-my-computer-as-self-ap-728673. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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