Complaint Review: OmniTechSupport
OmniTechSupport Refuse to issue the refund they said they would after I spent 4 days trying to resolve the problem Internet, Internet
*Consumer Suggestion: Make sure you remove their software!
*Author of original report: OmniTech Support
I requested a "ONE TIME" service charge of $99.99. The tech offered my a plan for $199.99 for
On April 3, they charged my account $299.99. They did refund $100.00 on April 6. BUT......
prior to that I gave them one last chance to correct the problem.
I sent them the following E-mail.
I just spent over two hours with THREE of your support people, Andrew, Gary and Charles beginning at 8:48 AM PDT... it is now 10:55. Charles wanted to UNINSTALL my AVG Internet Secuity software.
AVG has been very good for me for over 3 years. I said ABSOLUTELY not.
Since Omnitech was not able to resolve the issue after spending over 15 hours with your people
and have had no success, I no longer wish to contine with Omnitech Support.
THERFORE, I am requesting a FULL refund.
This E-mail was sent to ADAM at firstname.lastname@example.org
They still owe me $199.99.
I would NOT recommend this company for software support
This report was posted on Ripoff Report on 04/20/2012 04:44 PM and is a permanent record located here: http://www.ripoffreport.com/reports/omnitechsupport/internet/omnitechsupport-refuse-to-issue-the-refund-they-said-they-would-after-i-spent-4-days-tryi-871497. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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