• Report: #448177
Complaint Review:

On Time Digital

  • Submitted: Fri, May 01, 2009
  • Updated: Fri, May 01, 2009

  • Reported By:EVART Michigan
On Time Digital
1151 McDonald Ave. Brooklyn, New York U.S.A.


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I was lured to this company by their low priced GPS yesterday (4-30-09) and wanted the unit Garmin 765T, I did order online and when I called in to make sure they would ship it immediately, they said that I need to purchase maps for addl 149, I asked them to cancel my order they said it would be a 15% cancelation fee, well they said they would put it on hold so...

I immediately called Garmin and they said that their units come with maps I don't need to purchase them separately,

So I called OTD back like an hour latter and told them calmly to just send the basic unit.... (I still wanted that good price they had) "What do you mean, I told you that unit is an imported model and is not in stock and won't work for the US etc... then I asked Him to just cancel my order then and he hung up without giving me much satisfaction.

I take it that they lure people in with their low prices then when they have the order, they try to up sell accessories for a ridiculous high price.

(30 Min into this I called my bank and had my CC/Debit card Hogged and the charge never went thru) I am so grateful for people like (((competitor's name redacted)))that you can trust... just ordered my Gps thru them tonight

EVART, Michigan

sorry, allowing you to give a competitors name would instigate others to just file against their competition, to only come back later to suggest their company, ..plus, if you post a competitors name more than likely they will show up on search engines as a Rip-off! - - your comments on this policy are welcome. CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report. In this case we removed an alleged competitor's name

This report was posted on Ripoff Report on 05/01/2009 08:51 PM and is a permanent record located here: http://www.ripoffreport.com/reports/on-time-digital/brooklyn-new-york-11230/on-time-digital-be-very-careful-when-buying-from-this-company-brooklyn-new-york-448177. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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