Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #554607

Complaint Review: Oncor Energy - Internet Internet

  • Submitted:
  • Updated:
  • Reported By: mtriana — Irving Texas United States of America
  • Author Not Confirmed What's this?
  • Why?
  • Oncor Energy Internet United States of America

Oncor Energy Oncor replaced new digital meter increasing my bill by 1100kwh Internet

*Consumer Comment: digital meter victim

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

My most recent electric bill for the billing period 11/23/09 through 12/23/09 with Oncor (through my Retail Electric Provider, Steam Energy) has almost tripled. I called Oncor customer service on 1/4/10 and spoke with Kimberly to inquire about the disparity. I learned that my electric meter was replaced with a new one on 12/5/09. I was told that the meter reading was 06956 just before the meter was replaced. The day Oncor returned, 12/22/09, to get a reading in order to bill me, it read 00949. I asked if they were sure that someone didnt make some sort of an error in reading the previous meter as it was unimaginable to me that my energy consumption could increase by 1045kwh from one month to the next for an 822 sq ft apartment. Unable and/or unwilling to admit they may have made an error, they offered me the excuse that my old meter may have been slow and it hadnt been tested since 1987. I find it very hard to believe that an electric company who is trying to make a profit didnt find it profitable over the last 22 years to test and calibrate their meters to ensure they were billing their customers adequately. I have requested Oncor to perform a meter check and I was told to check back in 10 days to get the results.

This report was posted on Ripoff Report on 01/14/2010 02:53 PM and is a permanent record located here: https://www.ripoffreport.com/reports/oncor-energy/internet/oncor-energy-oncor-replaced-new-digital-meter-increasing-my-bill-by-1100kwh-internet-554607. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Updates & Rebuttals

REBUTTALS & REPLIES:
0Author
1Consumer
0Employee/Owner

#1 Consumer Comment

digital meter victim

AUTHOR: meedgie - (United States of America)

POSTED: Monday, February 15, 2010

i too am having the same problem, only the meter that they replaced was only 2 months old!  please read my report filed yesterday & you'll see.
how are you handling this?
have other people in your apartment complex complained?

Respond to this report!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now