ONE STOP AUTO PARTS, INC INSTALLED A BAD ENGINE AND WILL NOT CORRECT THE PROBLEM AND WANT ME TO PAY MORE TO CORRECT THE PROBLEM!!! BALTIMORE, Maryland

I HAD MY 2006 FORD ESCAPE TOWED TO ONE STOP AUTO PARTS TO HAVE THEM REPLACE MY ENGINE, IN FEBRUARY OF 2012 FOR 2995, WHICH THEN WENT UP TO 3200.  THE ENGINE WAS REPLACED AND DAMAGED WILL DOING SO, MY CAR NEVER RAN PROPERLY FROM THE DAY I GOT IT BACK(TREMBLING AND STALLING), WITH THE ENGINE LIGHT ON. I REPEATEDLY TOOK IT BACK TO ONE STOP WERE JERRY IS THE OWNER WHO IS RUDE, OBNOXIOUS AND IGNORANT TO CUSTOMERS WHO ARE DISSATISFIED WITH THE INCOMPETENCY OF HIS COMPANY.

HE YELLS AND BERATE YOU WITH PROFANITY AND DEMEANING DESCRIPTIVES, NEVER WANTING TO ADDRESS THE PROBLEM. WITH MY PERSISTENCE, ABOUT 5 VISITS AT THIS POINT,  HE RAN A DIAGNOSTIC TEST ON MY TRUCK, MIND YOU AFTER IT WAS OUT OF WARRANTY, FINDING PROBLEMS PO,PO. I AM NOT A MECHANIC AND KNOW THESE ARE PROBLEMS RELATED TO THE ENGINE WORK PERFORM BY ONE STOP, THEY DAMAGED THE NIPPLE OF A CAP THAT WAS OFF OF THE ENGINE AND THEM REPLACED IT WITH A TUB THAT DID NOT FIT PROPERLY AND THEN, SAID THAT I HAD SOMEONE ELSE DOING WORK ON THE ENGINE AFTER THEY HAD WORKED ON IT!

HOW LUDICROUS IS THIS! WHY WOULD I NOT TAKE MY TRUCK BACK TO THE PEOPLE WHO MESSED IT UP TO CORRECT THAT DAMAGE! JERRY THE OWNER CHARGED ME AN ADDITIONAL 250.00 COMPARED TO THE 600 HE TOLD ME IT REALLY COSTS TO RIG THAT DAMAGE AND TO TURN OFF THE ENGINE LIGHT. FIRST I HAD TO SIGN AN AGREEMENT THAT THIS MATTER WAS SETTLED AND THAT I WOULD NOT SUE HIM OR HOLD HIM LIABLE FOR ANYTHING ELSE REGARDING THIS ENGINE. TRUCK IS STILL TREMBLING AND IDLING, AND MAKING A TICKING NOISE, SOUNDS LIKE I AM RUNNING A MACK TRUCK THAT CARRIES HEAVY EQUIPMENT. 

JERRY THE OWNER IS A RACIST AND TAKES ADVANTAGE OF THE POOR! HE DOES THIS BECAUSE HE HAS IN HOUSE FINANCING AND HE KNOWS THAT THE PEOPLE WHO SOLICITS HIS BUSINESS IS POOR OR JUST MAKING AND IS AT IS MERCY, BE CAUSE HE HAS THEM BETWEEN A ROCK AND A HARD PLACE. IF THEY DON'T PAY HIM HE WILL RUIN THERE CREDIT, OR HAVE THEIR WAGES GARNISHED AND THEY DO NOT HAVE A LEG TO STAND ON, BECAUSE HE HAS ALREADY FORCED THEM UNDER DURESS TO SIGN THIS DISCLAIMER. ALSO HE DOES NOT GIVE YOU ANYTHING TO VALIDATE YOUR CLAIM WHEN YOU TAKE YOU VEHICLE BACK TO HIM.

HE WILL WORK ON YOUR VEHICLE AND NEVER TELL YOU WHAT THE HAVE DONE, NOR WILL HE DOCUMENT THAT.  THIS COMPANY HAS PROFITED FROM TAKING ADVANTAGE OF THE DISADVANTAGE AND POOR, PRIMARILY AFRICAN AMERICANS!!  THIS IS A SYSTEMIC PROBLEM THAT MUST BE ADDRESSED, PLEASE HELP ME TO GET JUST FOR THE PEOPLE WHO DO NOT HAVE A VOICE OTHERWISE.  THIS KIND OF EVIL ONLY DESTROYS THE FABRIC OF OUR NATION!   INJUSTICE IN ANY FORM TO ANYONE IS INJUSTICE TO EVERYONE!!!!!! 

IF YOU STOP BY ONE STOP AND JUST SIT IN THEIR FOR A FEW MINUTES YOU WILL HEAR THE DISSATISFIED CUSTOMERS COMPLAINING ABOUT THE WORK THAT WAS PERFORM ON THEIR VEHICLE, AND HOW MANY TIMES THEY HAVE BEEN BACK TO THAT SHOP IN HOPES OF GETTING THE PROBLEM RESOLVED. THE DAY I WENT THERE HE HAD JUST SCAMMED A YOUNG LADY, WHO HAD CALLED THE POLICE DEPARTMENT AND HE WAS TRYING TO JUSTIFY WHAT HE HAD DONE WRONG TO THAT LADIES CAR. THIS COMPANY IS NOT FORTHRIGHT, THEY ARE DISHONEST AND GREEDY AND WILL USE THIS TO THEIR ADVANTAGE BY ANY MEANS NECESSARY.  I ALREADY HAVE 2 NAMES OF DISSATISFIED CUSTOMERS AND PLAN TO GET MORE BY STANDING NEAR ONE STOP AUTO AND PICKETING AND GETTING CUSTOMERS WHO HAVE BEEN TREATED UNFAIRLY BY JERRY THE OWNER OF ONE STOP AUTO!!!!!