Report: #1386749

Complaint Review: ONE STOP CARPET SELMA CALIFORNIA

  • Submitted: Wed, July 19, 2017
  • Updated: Wed, July 19, 2017
  • Reported By: Anonymous — Fowler California USA
  • ONE STOP CARPET SELMA CALIFORNIA
    3713 Olive
    Selma, California
    USA

ONE STOP CARPET SELMA CALIFORNIA ABEL GUTIERREZ SELMA CALIFORNIA DID A TERRIBLE JOB AND WOULD NOT MAKE IT RIGHT ! Selma California

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 First of all the address where he states his business is is Fake . I went there trying to find him and the family living there does not even know who he is . He would not answer my phone calls so I had no choice but to try and find his place of business which turned out to be a residence . I wish ihad read the reviews on here first.. My carpet was only 2 years old , it just needed a"freshening" no major stains . I wanted to keep it in good condition , I called him . It's true I didn't like the appearance of him or his helper with all of their tattoos . I don't mind tattoos and I don't judge people either BUT tattoos on your neck and his helper had stationed on his forehead , well it doesn't give you a good feeling . I decided I had better stay while they cleaned my carpet . The very first thing I noticed was the smell , my Gosh it was an awful smell like " wet dog." I stopped him and asked what is that smell ? He waits it's just the cleaning solution and that will disappear once the carpets dry . I felt like I was going to be sick . Finally they left , demanded cash only which I had. The carpets were very wet and I turned on my fans in the hope that they would dry quickly and the smell would go away When my husband came home from work that evening the first thing he said is "what the he'll Ishtar smell?" . After three days the smell , if it was possible , was worse and my carpets still were wet. I called Abel Gutierrezand explained the problem , he said well sometimes carpet takes a while to dry " I said no these carpets are still soaking wet and my house smells like a dog kennel " He said he would be out in an hour . I never heard from him again . He never came out and all my calls went unanswered . I went to the "address" on the card he had given me , Fake address . In desperation we called a reputable nationally known company who "just shook their heads" at our dilemma . Diagnosis ? Dirty equipment that wasn't working properly , dirty. water inadequate cleaning solution . They had to do a special cleaning on our carpets to put them back in shape again . I am reporting him to the Consumer Protection Agency and I am warning the public. To steer clear of this man and his business . He knows nothing about cleaning carpets .

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This report was posted on Ripoff Report on 07/19/2017 03:37 PM and is a permanent record located here: http://www.ripoffreport.com/reports/one-stop-carpet-selma-california/selma-california-93662/one-stop-carpet-selma-california-abel-gutierrez-selma-california-did-a-terrible-job-and-w-1386749. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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