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Ripoff Report | One Travel Review - Las Vegas, Nevada, Internet
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Report: #863366

Complaint Review: One Travel - Las Vegas, Nevada Internet

  • Submitted:
  • Updated:
  • Reported By: Lucy — manorville New York United States of America
  • Author Not Confirmed What's this?
  • Why?
  • One Travel 1050 East Flamingo Road, Suite S-302 Internet United States of America

One Travel DBAOneTravel Do not give these people your credit card. Right before confirming a flight and after receiving your Credit Card info they tell you the fight is no longer available and charge you anyhow! Las Vegas, Nevada Internet

*UPDATE Employee: Onetravel Customer support

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I was looking for flights, found one I liked that looked like a great deal, entered my credit card info and by the time I completed the flight information they told me the flight was no longer available at the special price that was available only a few minutes ago!  

Then they charged my credit card 474.80. without my consent.  These people got my credit card number from me and charged away.  When I contacted them they agreed to give me a refund and I have been chasing them for months and put in hours and hours of time. Warning. Do not give One Travel your Credit Card number.  

This report was posted on Ripoff Report on 04/03/2012 02:15 PM and is a permanent record located here: https://www.ripoffreport.com/reports/one-travel/internet/one-travel-dbaonetravel-do-not-give-these-people-your-credit-card-right-before-confirmin-863366. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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#1 UPDATE Employee

Onetravel Customer support

AUTHOR: Renee customer service - (U.S.A.)

POSTED: Wednesday, April 18, 2012

Mary, I'm with Onetravel Customer Service, and I would like you to contact me so I can assist you with your refund. Please email me your booking number to tlc@onetravel.com, and place BLOG in the subject line. My name is Renee, and I look forward to getting this resolved immediately.

Regards,
Onetravel
Customer Support

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