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Report: #111043

Complaint Review: One Web Direct - Internet

  • Submitted:
  • Updated:
  • Reported By: Charlotte North Carolina
  • Author Not Confirmed What's this?
  • Why?
  • One Web Direct www.onewebhlp.com Internet U.S.A.

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Received Bill from One web Direct for $90 - for using there web dilaer to access UK live cam on internet. There legal disclaimer says that it actually supposed to ask my permission to download dialer and then everytime before dialing it supposed to ask my permisssion. I researched my computer, deleter there web dialer. In few minutes being on-line there dialer appeared again and then cut me off my web provider and start dialing again.

The only way to disconnect was to unplug the phone line. I filled out there dispute form, got e-mail back from George explaining that i downloaded there dialer and all that crap. I e-mailed him back explaining everything above, sedn him 5 e-mails but never got response from him. Also separately on my local phone bill appears charge from USBI for $180. Also billed for the same service. I still have proof on my computer that there dialer appeares and dials without asking anybody's permission. I do not use internet at home anymore.

Gasim
Charlotte, North Carolina
U.S.A.

This report was posted on Ripoff Report on 10/01/2004 12:10 PM and is a permanent record located here: https://www.ripoffreport.com/reports/one-web-direct/internet/one-web-direct-ripoff-bedford-internet-111043. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
2Consumer
0Employee/Owner

#2 Consumer Suggestion

It's National one telecom running the tired, old modem dialer con again. Don't pay a dime!

AUTHOR: Paul - (U.S.A.)

POSTED: Sunday, October 03, 2004

Here's how the fraud works. While you search the internet, unknown to you, a program comes over the connection into your computer.

The program hijacks your modem, replacing the normal dialer. First, it mutes the speaker, so you can't hear when it dials out.

Next, the program dials out over the phone line, typically to 44-207-335-84(00), a number located in the United Kingdom.

However, no actual dialing needs to occur for the fraud to take place. For example, broadband cable users may not even have a phone line attached to dial out on. Yet, they still receive fraudulent bills.

In addition, some users turn their computers off when they are finished. Yet, the bill they receive claims the call was made when the user knew the computer was turned off.

So, once the program comes over the internet into your system, it sends your phone information to the fake billing network.

Therefore, no actual calls need to be made in order for you to be billed. You can have broadband or satellite internet, yet you will still be billed for a dialed call.

Your computer can be turned off, and you will still be billed!

When you complain to your local phone company, they do not understand the nature of the problem. In addition, they are obligated by law to pay the fraudulent company. This is known as third party billing.

Neither you, nor the phone company can stop this because, remember, no actual calls need to be made. Therefore, a block on a certain number will not help.

Typically, the local phone company is obligated to act as a collection agent for this fraudulent company. They have no choice but to insist on payment.

In addition, the fraudulent company itself will attempt to call you, insisting on payment. They have set up a fake collection company, collection express. They claim they will damage your credit.

If you do pay for this, you can be assured that the exact same thing will happen next month, and every month thereafter.

The individuals behind this all use fake names and post office boxes. Many of the toll free numbers used are made-up or never answered. They hide, because there is the very real possibility that an irate victim will simply come over and kill everyone involved in the scam in a crazy rage caused by the frustration.

They are counting on you to pay the phone bill. They are counting on the majority of people to give in and send payment.

Collectively, this fraud takes in several million every month in fake charges. It's a nationwide problem, effecting people at random. That's why, despite the risk of certain death or injury, the fraud continues. Big money!

Many federal agencies are aware of this situation. However, they are stymied by the dead ends and shell companies set up by the scammers. In fact, one of the individuals is bold enough to actually come here, pretending to "help" people his company has defrauded. He is strictly acting as damage control, keeping a lid on the situation so that no complaints are filed.

He, and his fake company, are counting on you to pay quietly, without raising a fuss to anyone. I suggest you do just the opposite!

Fax, file, or call a complaint to:

1.fbi-federal bureau of investigation
2-fcc-federal communications commission
3-ftc-federal trade commission
4-puc-public utilities commission
5-national fraud hotline
6-attorney general in your state

Feel free to use pages from this site as needed. In addition, I recommend you call your city newspaper and make them aware of the problem. This fraud relies on people being unaware and uninformed. When everyone fights instead of pays, the money will stop coming in to the fraud.
Currently, the fraud is using various names:

1-national one telecom
2-one web direct bill
3-collection express
4-usbi or esbi
5-tellsys
6-one call com
7-candid publishing
8-Intercosmos Media Group or directNIC
9-Money Management International

All of these names are in some way connected to this fraud. Many are involved in setting it up. Some help with the fake billing. Other names are the actual fraud companies themselves.

Unless you want these frauds to slowly bleed you dry, and eventually cause your telephone to be turned off, I suggest you scream loud and long to anyone and everyone who will listen! Remember, they are counting on your fear and ignorance in this situation. Instead, show them they're wrong. Dead wrong!

Good luck with this!

Respond to this report!
What's this?

#1 Consumer Suggestion

It's National one telecom running the tired, old modem dialer con again. Don't pay a dime!

AUTHOR: Paul - (U.S.A.)

POSTED: Sunday, October 03, 2004

Here's how the fraud works. While you search the internet, unknown to you, a program comes over the connection into your computer.

The program hijacks your modem, replacing the normal dialer. First, it mutes the speaker, so you can't hear when it dials out.

Next, the program dials out over the phone line, typically to 44-207-335-84(00), a number located in the United Kingdom.

However, no actual dialing needs to occur for the fraud to take place. For example, broadband cable users may not even have a phone line attached to dial out on. Yet, they still receive fraudulent bills.

In addition, some users turn their computers off when they are finished. Yet, the bill they receive claims the call was made when the user knew the computer was turned off.

So, once the program comes over the internet into your system, it sends your phone information to the fake billing network.

Therefore, no actual calls need to be made in order for you to be billed. You can have broadband or satellite internet, yet you will still be billed for a dialed call.

Your computer can be turned off, and you will still be billed!

When you complain to your local phone company, they do not understand the nature of the problem. In addition, they are obligated by law to pay the fraudulent company. This is known as third party billing.

Neither you, nor the phone company can stop this because, remember, no actual calls need to be made. Therefore, a block on a certain number will not help.

Typically, the local phone company is obligated to act as a collection agent for this fraudulent company. They have no choice but to insist on payment.

In addition, the fraudulent company itself will attempt to call you, insisting on payment. They have set up a fake collection company, collection express. They claim they will damage your credit.

If you do pay for this, you can be assured that the exact same thing will happen next month, and every month thereafter.

The individuals behind this all use fake names and post office boxes. Many of the toll free numbers used are made-up or never answered. They hide, because there is the very real possibility that an irate victim will simply come over and kill everyone involved in the scam in a crazy rage caused by the frustration.

They are counting on you to pay the phone bill. They are counting on the majority of people to give in and send payment.

Collectively, this fraud takes in several million every month in fake charges. It's a nationwide problem, effecting people at random. That's why, despite the risk of certain death or injury, the fraud continues. Big money!

Many federal agencies are aware of this situation. However, they are stymied by the dead ends and shell companies set up by the scammers. In fact, one of the individuals is bold enough to actually come here, pretending to "help" people his company has defrauded. He is strictly acting as damage control, keeping a lid on the situation so that no complaints are filed.

He, and his fake company, are counting on you to pay quietly, without raising a fuss to anyone. I suggest you do just the opposite!

Fax, file, or call a complaint to:

1.fbi-federal bureau of investigation
2-fcc-federal communications commission
3-ftc-federal trade commission
4-puc-public utilities commission
5-national fraud hotline
6-attorney general in your state

Feel free to use pages from this site as needed. In addition, I recommend you call your city newspaper and make them aware of the problem. This fraud relies on people being unaware and uninformed. When everyone fights instead of pays, the money will stop coming in to the fraud.
Currently, the fraud is using various names:

1-national one telecom
2-one web direct bill
3-collection express
4-usbi or esbi
5-tellsys
6-one call com
7-candid publishing
8-Intercosmos Media Group or directNIC
9-Money Management International

All of these names are in some way connected to this fraud. Many are involved in setting it up. Some help with the fake billing. Other names are the actual fraud companies themselves.

Unless you want these frauds to slowly bleed you dry, and eventually cause your telephone to be turned off, I suggest you scream loud and long to anyone and everyone who will listen! Remember, they are counting on your fear and ignorance in this situation. Instead, show them they're wrong. Dead wrong!

Good luck with this!

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