Complaint Review: OneVanilla - Nationwide
- OneVanilla Nationwide USA
- Phone: 877-770-6408
- Web: www.onevanilla.com
- Category: Credit Card Processing (ACH) Companies
OneVanilla OneVanilla Prepaid MasterCard Fraud when you register their prepaid card Nationwide
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I purchased a $500 OneVanilla MasterCard from Walmart on 06/03/17. I went to the OneVanilla website on 06/04/17 to check the balance and register my zip code so I could use it for online purchases. The amount of $499.94 was then taken to purchase a card from giftcards.comllc on at 3:43 p.m.
I was not aware of this transaction until I tried to use the card on June 21st and my purchase was declined. When I called to check on the balance it was $.06.
I have been trying since Friday morning 06/23/17 to file a dispute and I keep being told they will send me documents to file a dispute but I have not received them yet. I've talked to 4 different people and they all tell me something different.
I had a Walmart cashier tell me they couldn't sell them at the register any more due to fraud. I wish I had not purchased the card. I'm getting the run around and I need help with what to do next.
This report was posted on Ripoff Report on 06/25/2017 09:02 AM and is a permanent record located here: https://www.ripoffreport.com/reports/onevanilla/nationwide/onevanilla-onevanilla-prepaid-mastercard-fraud-when-you-register-their-prepaid-card-natio-1381157. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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