Complaint Review: onevolution.co.uk - Internet
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- Author Not Confirmed
- onevolution.co.uk Internet United States of America
- Phone: +44 207 625 2668
- Web: onevolution.co.uk
- Category: Miscellaneous Electronics
onevolution.co.uk NO delivery , rude incompetent staff, False Information, Faulty goods, Inaccurate goods, horrible customer service Internet
*UPDATE Employee: Incorrect - Defamtion of our company
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STAY AWAY FROM THEM!! THEY TAKE YOUR MONEY AND
IGNORE YOU!!
This company provides faulty products that look NOTHING like the pictures
online. That is if you are lucky enough to get the goods in the first place!
only 1 out of the 3 goods have been delivered (FAULTY and UNLIKE THE ONLINE
PRODUCT) 2 months after I made the order.! The delivery time on their website
says a max of 21 days.
The customer service people have lied to me on at least 5 occasions, saying
they will call me back and NEVER DO. I have had to make at least 15 calls
chasing my other products that were ordered at the same time and still don't
have them.
After calling today, I got very rude manager (as usual) suggesting that I was
lying and my goods had been delivered! eventually agreed that they had not been
delivered and said it wasn't he's problem but the drivers and ours for not
being home (which we were!). Despite being previously told the delivery would
be Monday (day before yesterday and not today).He was extremely rude and quick
to hang up on me saying he doesn't know where my products are and I can track
them myself if i want to.
After calling the delivery company, found that they had the wrong address on
the package- thanks to onevolution.co.uk! AND shockingly, the only have ONE
package so I will again have to go through all this again to get my third
package delivered!
STAY AWAY FROM THEM!
This report was posted on Ripoff Report on 11/07/2012 08:03 AM and is a permanent record located here: https://www.ripoffreport.com/reports/onevolutioncouk/internet/onevolutioncouk-no-delivery-rude-incompetent-staff-false-information-faulty-goods-965827. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
Incorrect - Defamtion of our company
AUTHOR: Onevolution - (United Kingdom)
SUBMITTED: Thursday, November 08, 2012
We are sorry to hear you were unsatisfied with your experience. Please can you give us your full name and date you placed your order so that we can verify that you are one of our customers.
Just to confirm we did not hold any responsibility for delivery services not leaving contact cards, please double check your order you actually have the right company before leaving slanderous comments.
Onevolution.co.uk is a reputable online retailer, wholesaling and retailing worldwide. We offer a valuable service to our customers, offering a wide range of advanced products as displayed on out website.
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