ED Magedson – Founder
Online Business Bureau1629 K Street, NW, Suite #300 Washington, DC 20006 Internet United States of America
I signed up 18 months ago and have been trying to cancel my subscription for 12 months. I have tried calling all hours of the day, the automated system runs in circles with no live people and no option to cancel. I have tried to complete the "contact us" form 6 times with no response. I have faxed a cancellation request, then a demand....still they continue to charge my card on file monthly. To make matters worse, I have contacted my financial institution and have them block charges from this vendor for a specific amount so the online business bureau charges a different amount by one penny or changes description of the charge which throws the bank off and they allow the debit! I can't believe these people are still in business!!! Please, somebody else must have the same problem....please report these jokers.
This report was posted on Ripoff Report on 09/22/2010 10:21 PM and is a permanent record located here: http://www.ripoffreport.com/reports/online-business-bureau/internet/online-business-bureau-onlinebusinessbureau-complete-scam-once-signed-up-no-way-to-cancel-643476. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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