Complaint Review: Onlinecarstereo.com
Onlinecarstereo.com Online Car Stereo Worst customer service, returned to get fixed, 3 months later still no return. Vernon, California
*Consumer Comment: Agreed with other comments
2011. After waiting for a week nothing came. I called them and they said that they were not able to send me a new one because the box is open. Then I said to them... Why did you tell me it was ok and you were going to send me a new one?
At this point they sent it out to the manufacture to get it repaired. I was so frustrated with them I said, "Whatever get it fixed and send it back to me.They also said it will take up to 8 weeks for repairs. After 8 weeks I started calling and each time they would tell me that they will have some call me back and let me know whats going on. They never call me back and I get the run around every time and no one seems to know whats going on. No Im out $300 and will never know if I will get my amp. Today's date is June 7 2011. I called them and they said that it is still supposedly at the manufacturer and they will call me back. Over 3 months have passed and I have not gotten any amp. I shop online at least 4 times a month and used many different online stores.
Online car stereo is by far, hands down the worst online store ever. Do not shop here!!! The worst policies and customer service. I spoke to over half a dozen different people and they were all rude. What a rip-off!!!
This report was posted on Ripoff Report on 06/07/2011 02:19 PM and is a permanent record located here: http://www.ripoffreport.com/reports/onlinecarstereocom/vernon-california-90058/onlinecarstereocom-online-car-stereo-worst-customer-service-returned-to-get-fixed-3-mon-737962. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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