Complaint Review: ONLINGO - Suisun City California
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- Author Confirmed
- ONLINGO PO Box 1566 Suisun City, California U.S.A.
- Phone:
- Web:
- Category: Translators
ONLINGO SCAMMING COMPANY--AVOID RIPOFF SUISAN CITY California
*UPDATE Employee: Onlingo Response
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I ordered a trial subscription of a language training course which never arrived, but my credit card was promptly charged. I called the customer service phone number but guess what? It didn't 'work'--it seems to be a bogus number. I emailed their customer service dept. but heard nothing back. (I imagine the person reading my angry email just shrugging and then deleting my email). How do I report a fraudelant charge on my credit card to a company that ignores me? I called my bank (charged this purchase on my ATM card) and hope that they can remedy this mess and get me my money back. I WILL REPORT THIS TO THE BETTER BUSINESS BUREAU. Beware. Do not buy from this disreputable company.
Whittir
Stamford, Connecticut
U.S.A.
This report was posted on Ripoff Report on 08/28/2007 05:28 PM and is a permanent record located here: https://www.ripoffreport.com/reports/onlingo/suisun-city-california-94585/onlingo-scamming-company-avoid-ripoff-suisan-city-california-270909. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
Onlingo Response
AUTHOR: Grettavon - (U.S.A.)
SUBMITTED: Friday, August 31, 2007
Greetings from Onlingo Management Team!
We at Onlingo believe in World Class Customer Service!
Our "Free-Trial" model benefits our customer since we pay for the shipping!
If our product doesn't work for you, cancel your subscription, and return the product for a refund.
The best time to contact our Customer Service Professionals is Tuesday - Saturday 10:00am - 3:00pm Pacific Standard Time. We strive for 1 minute hold times.
We really want to go out of way for you!
Onlingo Customer Service #:
1-800-949-6880
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