Complaint Review: Onrebate.com - Radio Shack
- Onrebate.com - Radio Shack
- Category: Electronic Manufacturers
Onrebate.com - Radio Shack Denying Rebate-Unethical practice by Onrebate.com Internet
*Author of original report: Nadina at Onrebate.com was wonderfu, she immediately cleared my rebate, thanks to Rip-off Report
I received a denial saying incorrect document was submitted. When I asked by e-mail, what was incorrect-everytime I got the same reply " Incorrect document submitted".
Tried to call them muliple times. After a long hold of more than 30 minutes on my last attempt- I finally got hold of someone, who parrotted "incorrect document submitted". When I asked for details, i was told she did not know any more. I asked her to let me know what I did wrong so that I can send the correct document, she said they wont allow it. Fianlly she said I did not send the invoice.
I told her that I have sent both the confirmation e-mail and the paper that came with the shipment but she said none of them were valid. When I told her that RS told me to use the e-mail she said that it was RS's fault and I should go and ask them. She then hung up.
I think this is cheating. Also, not allowing me to correct my unintentional fault is not right. I think their practice ethics is bad and the intention is to cheat the people if they can! This really needs to be looked at by a lawyer to bring a class action lawsuit against them.
This report was posted on Ripoff Report on 04/15/2006 07:54 PM and is a permanent record located here: http://www.ripoffreport.com/reports/onrebatecom-radio-shack/canton-georgia-30114/onrebatecom-radio-shack-denying-rebate-unethical-practice-by-onrebatecom-internet-186837. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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