Complaint Review: OnRebate.com - TigerDirect - Internet
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- Author Confirmed
- OnRebate.com - TigerDirect onrebate.com Internet U.S.A.
- Phone: 800-222-6300
- Web:
- Category: On-Line Business
OnRebate.com - Tigerdirect rebate ripoff false claims fraudulent website Internet Nationwide
*Author of original report: Update
*REBUTTAL Owner of company: Email
*REBUTTAL Owner of company: Rapid Rebates
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Over ten weeks and no payment. Claims have been received and everything approved for weeks and weeks, they will not process the payment. Went online and changed pay type to PayPal with the rapid refund option they gave me at a cost of 10% of the rebates. Site clearly states that you will get your refund within two business days. A week later and still no payment. Called customer service. Rep was quite rude and told me the claim couldn't be processed through the rapid refund, even though the website encouraged it (and also guarateed it) AND let me do it with no problems. He wouldn't patch me through to a manager (said all of them were at lunch) and wouldn't give me any more numbers to call. I will NEVER buy anything from TigerDirect or anyone who is affiliated with OnRebate.com. I have yet to receive ANY of my multiple rebates from OnRebate.com and the customer service is ridiculous. Buyers Beware!!!
Mike
Prattville, Alabama
U.S.A.
This report was posted on Ripoff Report on 11/30/2005 04:26 PM and is a permanent record located here: https://www.ripoffreport.com/reports/onrebatecom-tigerdirect/internet/onrebatecom-tigerdirect-rebate-ripoff-false-claims-fraudulent-website-internet-nationwi-166404. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#3 Author of original report
Update
AUTHOR: Mike - (U.S.A.)
SUBMITTED: Friday, December 09, 2005
Finally received rebates 12/07/05 after much complaining. Will still never buy from TigerDirect again. Very bad experience.
#2 REBUTTAL Owner of company
Email
AUTHOR: Nadina - (U.S.A.)
SUBMITTED: Monday, December 05, 2005
I apologize,
The email is actually nadina.urdaneta@onrebate.com
#1 REBUTTAL Owner of company
Rapid Rebates
AUTHOR: Nadina - (U.S.A.)
SUBMITTED: Friday, December 02, 2005
Dear Onrebate Customer-
I will gladly assist you with your rebate issues, please send and email to nadin.urdaneta@onrebate.com
Thanks for your attention.
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