Report: #780060

Complaint Review:

  • Submitted: Thu, September 22, 2011
  • Updated: Fri, September 23, 2011
  • Reported By: retired — Vista California USA

    United States of America Rebate never recieved Internet

*UPDATE Employee: Payment verification option for replacement

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On 06/09/2011 I purchased a new PNY video card from Tiger Direct. I filled all my rebate paperwork into the proper place, using the criteria and hoops you must jump through to get a rebate. it was approved 07/09/2011 by I never recieved the money, in any form. I have sent them several requests by em-mail, and have gotten nowhere. I only got a canned response saying they care, and thank yoy for contacting them. They make it extremely difficult to contact them. I just want my $30.00 now.

Tiger Direct, Order Number:


Order date:


> Offer Code     Description     Status     Claimed

> PNY-5742     PNY MIR     Approved     6/9/2011

> Amount     Mail Documentation By     Paid By     Tracking Number

> $30.00     7/9/2011     Amex Reward Card     XXXXXXXXX

> Email Me Rebate Form <> View Rebate Form <>

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Updates & Rebuttals


#1 UPDATE Employee

Payment verification option for replacement

AUTHOR: RDavis - (USA)


 I have verified your account and reviewed your complaint.

The registration site provides the information of to the payment which was mailed As An American Express Reward Card on 8/23/2011 .( Track a Rebate)

 We can provide you additional information of a private nature to replace that card if you call Customer Service at 1-800-286-9146 and refer to your tracking number.

The address it was mailed to is what was provided on the rebate form you sent in.  Please call the Customer Service number to verify your address so a replacement card can be sent.

Thank you  Ruth

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