• Report: #240640
Complaint Review:


  • Submitted: Sun, March 25, 2007
  • Updated: Sun, March 25, 2007

  • Reported By:San Diego California
PO Box 440588 Miami, Florida U.S.A.
  • Phone: 888-222-9300
  • Web:
  • Category: Internet

Onrebate.com Onrebate.com won't send me my rebate Ripoff Miami Florida

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(Product Name: Rebate Claim for Ultra V-Series 500 Watt Power Supply)

Submitted a rebate form, UPC symbol, and orginal receipt on 11/16/06. I never received the rebate, and checked status through their website 1/31/07. There was no record of my transaction. Finally on 2/8/2007 I called and I was told it was rejected because I sent the original receipt not a copy. And because it was past 30 days since the rejection date, I could not receive my rebate. My main complaint is I wasn't notified of the rejection until I inquired about my rebate myself (and via telephone). I never received a tracking # as the employee I spoke with mentioned. Standard wait time is 8 - 10 weeks to receive a rebate check, so by the time I realized their was a problem it was already past the 30 days alloted to fix the submission.

Sent my complaint to BBB, and the only reply was to call (888)222-9300 which allows you only menus to hear recorded information. I could not communicate with a real person.

It's your word against theirs and they have your money already.

San Diego, California

This report was posted on Ripoff Report on 03/25/2007 09:35 AM and is a permanent record located here: http://www.ripoffreport.com/reports/onrebatecom/miami-florida-33144/onrebatecom-onrebatecom-wont-send-me-my-rebate-ripoff-miami-florida-240640. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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