OnStar Unauthorized bank withdrawals Internet

 Found out today that OnStar was taking 31 dollars per month from my account without my approval. I had talked with the marketer when first started using service and told them to put on my notes "do not withdraw from my account per month". I told them in no uncertain terms never do a monthly pymt on my card. Of course months later to find out they did this anyway. Not only that at a higher level of protection than ever had.

Called and asked for refund or some type of compensation and long story short and 45 min later told to bad. Said I had used the service. Talked to 3 supervisors and the last one Mr. Robsin was very short and curt and basically said it is what it is. I asked for his boss and he said he was it and his boss didn't talk to customers. So asked for phone number to headquarters and he refused. I asked why wasn't my verbal agreement with the first agent upheld about not doing the monthly withdraw and he said I never called back to verify.

I just wished there was a person at headquarters to know how we the consumer are getting treated. Please don't ever call OnStar and leave any credit card number with them. Ask that they remove your number after you pay anything or else it will be kept on file and used.