This is a small company that I never heard of personally before they came to my house. The man the showed up claimed that for $499 they would clean our air ducts. He asked for $100 on the spot but when he asked me to sign the contract, his finger covered the "discount is nonrefundable". Unfortunately I only realized this when he left. They lure you in with a bullshit discounts, one is the good "Samaritan Discount", in which their truck happens to be in the same neighborhood and just comes by at a random time to do the job. The other discount is the "Summer Discount", another bullshit discount clearly not so cleverly named. A total discount of $100, so the cost of the job would be about $300. I researched this company after their employee left and found out that they only have five employees, FIVE! this to me was an indication that the first discount, the "Samaritan Discount" is a farce to get you to agree to do the job. I have never even heard of them. before, what are the odds of them being in the same neighborhood that you are in when they are only composed of FIVE employees, I mean come-on, I live in a large city. I realized the next day that I should cancel before I run into any more problems with these people (realizing at this point that this is a scam). I contact the company and argued with them to return my $100 deposit since the contract that was singed was not an official one. After much discussion, the owner agreed to return $50 of my discount back, but of course he never did. This is the kind of company that's hurting business now a days, because it kills what ever little trust you have as it is. Now I will probably never allow anyone to ever enter my house again with any business venture.