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Report: #1083973

Complaint Review: Onyekachi - Manassas Virginia

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  • Reported By: Onyekachi — Manassas Virginia
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  • Onyekachi Manassas, Virginia USA

Emachine Settlement Claim Providence RI 02940-3143 Providence RI

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 Emachine sent me a returned goods and credit certificate based on a class action court case filed against Emachine. Since I was  one of the receiptiants of this court case Emachine sent me a certificate for a $365 credit towards a refurbished computer of my choice from their websit. The selection was based on supply and demand. You had four choices. A laptop, Desktop, Tablet or Computer monitor. I looked through the choice of computers and made a selection of an Acer 23" Intel i3-3120M 2.5GHz All-in-One PC ? A5600U-UB12. The computer listed for $479.99. With my $365 I ordered the computer. My cost was only $114.90. I ordered the computer on August 2, 2013. Weeks went by and I never got my order so I emailed them on Sept 10, 2013. On Sept 12, I got back a response stating that my order had been cancelled that the payment wasn't verified.  This angered me because I have the comformation sheet from emachine which confirmed my order. Confirmation number106-0965045-0471455.

What was even stranger is the fact that they never once notified me of any problem or cancellation with my order until I notified them a month later.  They claimed that they didn't make a charge to my credit card company. I am currently checking on this. This entire experience seems very suspicious. I am holding Emachine to my order.

This report was posted on Ripoff Report on 09/12/2013 12:13 PM and is a permanent record located here: https://www.ripoffreport.com/reports/onyekachi/manassas-virginia-20110/emachine-settlement-claim-providence-ri-02940-3143-providence-ri-1083973. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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