• Report: #952405
Complaint Review:


  • Submitted: Mon, October 08, 2012
  • Updated: Mon, October 08, 2012

  • Reported By: Mann — Santa Ana California United States of America
Santa Ana, California United States of America

Ooma, Do not fall for Ooma , The Customer service and the Tech support has the lowest rating to me because of device dies and you have to keep buying a new one all the time . they are not honest of what the Santa Ana, California

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Ooma the worst company in the united states of america in customer service. they directed me to customer service and the they instructed me to push the square and Trash bottom the device went dead and now they are going to charge me to replace the device. 

They lied from day one and keep on the lies after lies no wander they are in bad financial . this company is the worst company in telephone VOI services in the US

You follow the tech support in out of country and the device dies and you must pay the price after 7 days more than 35 hours of being on the cell phone to talk to the Ooma Support. Is there any one with same kind of issue ? Please speak out do not let a company Ooma Rep you off like this.

This report was posted on Ripoff Report on 10/08/2012 12:37 PM and is a permanent record located here: http://www.ripoffreport.com/reports/ooma/santa-ana-california-92705/ooma-do-not-fall-for-ooma-the-customer-service-and-the-tech-support-has-the-lowest-rat-952405. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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