Complaint Review: Oooma
Oooma Poor quality product and poor customer service Nationwide
We purchased Ooma to replace our home phone line. In signing up, we were forced to accept premium service when we did not want it. Opting out of it is very difficult and customer services is not helpful. Then, after we had been told that it would not affect our home security system, it turned out that our system would not work with it. On top of that, the quality of calls was not even close to our landline. We were forced to cancel service because of those issues but the company refused to take responsbility or give us a refund of any kind.
This report was posted on Ripoff Report on 03/12/2017 11:21 AM and is a permanent record located here: http://www.ripoffreport.com/reports/oooma/nationwide/oooma-poor-quality-product-and-poor-customer-service-nationwide-1361258. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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