Complaint Review: Options University
Options University Keep Billing after cancelling account, even after they made a refund up Internet, Florida
*REBUTTAL Owner of company: Easy to cancel. Customer is not always right.
They were very courteous, and stopped the "automatic payments" then, even issued a refund or two for months. I never used one item of information that I ever paid for...just didn't have the time to get into it, so I bit the bullet on what I had paid for, and accepted that.
Now, they have been billing me $97.00 per month for some time, and call as you might, you, at best, get some secretary who puts you thru to "accounting," which is a dead end. "leave a message..." Yeah, right...you stand a better chance of getting a call back from Santa Claus! Mostly, you just get a voicemail telling you to leave a message.
DO NOT GIVE THESE PEOPLE a working credit card! You will never get your "payments' stopped. Hopefully, they will see this, and I will be happy to retract it, IF I get to see the credits posted to my account. In the mean time, be very careful...
This report was posted on Ripoff Report on 09/17/2011 03:33 PM and is a permanent record located here: http://www.ripoffreport.com/reports/options-university/internet-florida-/options-university-keep-billing-after-cancelling-account-even-after-they-made-a-refund-u-778008. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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