• Report: #168940
Complaint Review:

Orange County Professional Auto Brokers

  • Submitted: Thu, December 22, 2005
  • Updated: Sat, February 07, 2009

  • Reported By:Ladera Ranch California
Orange County Professional Auto Brokers
24178 Alicia Parkway Mission Viejo, California U.S.A.

Orange County Professional Auto Brokers ripoff Mission Viejo California

*REBUTTAL Owner of company: We have 100% feedback on Ebay

*Consumer Suggestion: Can't speak for Cali Law.....

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I purchased a car from this place in 3/04 and it was the biggest mistake of my life. The car was misrepresented from the ad in the autotrader (said still under manufactures warranty and surprise, it was not) To make a long story short, this ripoff dealer sold me a car for $16,000 that was in a accident that was never reported, which is why CarFax didn't show it. Between my extended warranty company and my bank account, more than $11,000 has gone into this car and it's been in the shop for weeks at a time. I cannot get the headlights to work more than a couple months at time either! The warranty company has refused the latest batch of repairs because it says the bad, ill fitting parts were preexisting (aren't all parts preexisting) I have pictures of the wrong parts installed on the car since before I purchased the car and kept the parts for further legal action. In what universeis it okay to pay double for a car and have it be legal? There has to be a way to nail these evil dealers!

The car had 41k miles on it when I bought it and I have always felt that it drove like it had much more than that. It now has 68k on it and I drive it much less frequently in fear of yet another break down which seem to occur every other month!

Ladera Ranch, California

This report was posted on Ripoff Report on 12/22/2005 02:16 AM and is a permanent record located here: http://www.ripoffreport.com/reports/orange-county-professional-auto-brokers/mission-viejo-california-92691/orange-county-professional-auto-brokers-ripoff-mission-viejo-california-168940. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 REBUTTAL Owner of company

We have 100% feedback on Ebay

AUTHOR: Orange County Professional Auto Brokers Inc. - (U.S.A.)

This complaint listing has only just been brought to my attention by a Google search. Unfortunately without the customers full name or the VIN# of the vehicle involved I have no way to look up the specifics of this case. However I can state the following:

1) All vehicles we sell are sold legally conforming to all relevant DMV regulations in the state of California. We have been licensed and bonded dealers for over 15 years. Our dealer # is 26005.
2) We have been trading on Ebay Motors for over 5 years and have 100% good feedback. (Lookup Ebay user "ocpabi_sales") We have over 400 positive feedback from real customers, many of whom buy their cars sight-unseen based purely on our description and are delighted. We cannot achieve this if we are selling vehicles that are not in excellent condition.
3) We do provide free Carfax or Autocheck history reports for all our vehicles and guarantee that the title is clean. However no computer history report can ever be 100% accurate. We never sell vehicles that we know have major damage or issues and all customers are free to arrange an indepened pre-sale inspection on any of our vehicles. This is clearly posted in our offices.
4) All used cars are sold "As Is" under California DMV regulations and all customers sign a contract agreeing to buy the vehicle "As Is". If the customer does not understand the implications of such a contract they need to discuss this prior to the sale and signing the contract.
5) The original posting makes no mention of making any effort to have us remedy any of the issues. If there is something that we can do to help for an issue we were not aware of at the time of sale we are always willing to try if give the chance by the customer within a resonable time frame.

Marion Leighton,
Orange County Professional Auto Brokers Inc.
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#2 Consumer Suggestion

Can't speak for Cali Law.....

AUTHOR: Tom - (U.S.A.)

But in Ga, the law is on the side of the dealer/seller in a transaction for a used car. All used cars are sold As Is. That means that if you buy a car used and it turns out that the engine and tranmission needs to be replaced, if there is no written agreement stating that the dealer/seller will warrant the vehicle, then they are not liable for one red cent. Not saying it is right or fair. Just the facts. Now with that being said, the dealer/seller must state on a decal (usually a window sticker) tht the car is being sold as is and with no implied warranty. If the state dept that regulates the dealers catches cars on a lot with no sticker, there are big fines possible.

Now having said all of that, you mentioned that the carmax report failed to disclose an accident that had not been reported. What did your inspector/mechanic say prior to you purchasing the car. If you had it inspected and they failed to notice the accident, then you may have a case. If you did not have it inspected, you skipped the most important step in purchasing a used car. An independant inspection would have only cost you about $50 to $100. They would have been able to tell you any problems that the car might have. A very cheap insurance policy. Never rely on just Carfax. A good suppliment, but not a science.

Good luck.
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