Complaint Review: Orbitz t - Internet Select State/Province
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- Author Not Confirmed
- Orbitz t Internet, Select State/Province USA
- Phone:
- Web: Orbitz.com
- Category: Travel Services
Orbitz Travel Canceled reservation 1 week after confirmed with no refund Internet
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My family made a reservation for a condo in Pensacola we got a confirmation from Orbitz then 1 week after reservation was made and 1 week before we leave to go we get a very generic email from Orbitz saying that they have no room available for us and here is a comparable hotel you can stay at . The hotel was not even in the same state and was over 2 hours away.
Then it continues on and says if you would like to cancel or change your reservation please let us know .
And oh by the way it will take over 5 days to credit your account back and then we will see about making the other reservation if you choose to change hotels. I emailed back and requested a manager to call me and still no response to anything.
I have never used Orbitz before and I will never use them again .
What absolute HORRIBLE SERVICE !!!!!
Everyone consumer needs to be aware of this .
This report was posted on Ripoff Report on 08/09/2013 03:08 PM and is a permanent record located here: https://www.ripoffreport.com/reports/orbitz-t/internet-select-stateprovince/orbitz-travel-canceled-reservation-1-week-after-confirmed-with-no-refund-internet-1074523. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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