Complaint Review: orbitz - Internet
- orbitz Internet United States of America
- Phone:
- Web: www.orbitz.com
- Category: Air Travel
orbitz no price assurance! Internet
*UPDATE Employee: Orbitz Reply
Tried booking numerous flights and was told not available. Was forced to book a flight that was extremely high. Was reassured by their "price assurnace!". There was no price assurance unless you book on the same exact flight. The prices dropped significantly and I was not able to cancel, or I would have to pay $150 per ticket. What kind of price assurance is this? I booked earlier with priceline and cancelled, because I needed to change the dates. Priceline gave me a full refund!!!
DO NOT BOOK THROUGH ORBITZ...BOOK WITH PRICELINE!!!!!!! THEIR COMPANY DOES FALSE ADVERTISING! PRICE ASSURANCE DOES NOT EXIST.
This report was posted on Ripoff Report on 11/26/2010 10:12 AM and is a permanent record located here: https://www.ripoffreport.com/reports/orbitz/internet/orbitz-no-price-assurance-internet-665574. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
Orbitz Reply
AUTHOR: Custrelsgal - (U.S.A.)
SUBMITTED: Wednesday, December 01, 2010
Hello Lisa, I am contacting you from Orbitz Customer Relations. If you could e-mail me your Orbitz record locator and e-mail address for your booking to customerrelations@Orbitz.com, I will be glad to review your reservation. Please place the e-mail to my attention, and please include your blog and screen name. Thanks, Lynn Orbitz Customer Relations Chicago, IL
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