Report: #464719

Complaint Review: Orchard Bank Mastercard

  • Submitted: Wed, June 24, 2009
  • Updated: Wed, June 24, 2009
  • Reported By: Danville Illinois
  • Orchard Bank Mastercard
    PO Box 88000
    Baltimore, Maryland
  • Phone: 503-2934037
  • Web:
  • Category: Banks

Orchard Bank Mastercard Lied and mislead me to get my last few dollars, only to close my account after they Promised not to. Baltimore Maryland

Show customers why they should trust your business over your competitors...

I had been an excellent customer for nearly 4 years, never a day late. When my husband lost his position due to this economy, we lost everything and have had to start over. During our loss, Orchard kept calling. We kept in contact with them and they were so understanding, saying things such as "We could tell something huge happened, your pay history is excellent." We explained to them that we had to file bankruptcy because we hadn't found jobs again yet, they stated that if we don't file on them (and pay them off) the card will help me rebuild my credit once again. I only had a $300. limit, it's not like I was going to go spend crazy. My balance was about $120.00. While taking care of 3 kids, I managed to get them paid instead of including them in the bankruptcy...ONLY TO HAVE THEM CLOSE MY ACCOUNT AND REFUSE TO REOPEN IT!!! I am livid. They told me multiple times that my excellent customer status would do great in helping me rebuild my credit and that I should keep them to help work on this. What liars!! People...don't believe things that they tell you...they're lying to you and ONLY care to get their money... nothing about you even if you've been excellent for years!

Danville, Illinois
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This report was posted on Ripoff Report on 06/24/2009 07:23 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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