• Report: #801499
Complaint Review:

Orchard Bank

  • Submitted: Thu, November 24, 2011
  • Updated: Thu, November 24, 2011

  • Reported By: Blessings — Clarksdale Mississippi United States of America
Orchard Bank
1301 E Tower RD Schaumburg, IL 60173 Internet United States of America

Orchard Bank HSBC Orchard Bank Charges Annual fees on the day of activating the credit card Internet

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I was not made aware of the fact that I would be charged an annual fee of $49 for a new credit card on the day of activation. Orchard Bank representatives failed to disclose this information to me. I called and made the rep aware of the fact that I was dissatified with the services and the rep made no attempt to help me and stated they he (who was the manager) would cancel my card immediately and hung up. Very rude. I refuse to deal another day with this company. I was also charged a $19 processing fee and the rep refused to refund it as well.

This report was posted on Ripoff Report on 11/24/2011 10:48 AM and is a permanent record located here: http://www.ripoffreport.com/reports/orchard-bank/internet/orchard-bank-hsbc-orchard-bank-charges-annual-fees-on-the-day-of-activating-the-credit-car-801499. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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